People. Management. Knowledge.
Senior Level Advisory throughout the entire project lifecycle.
Healthcare Capability Statement
We are an award winning, turnkey project management and commercial services consultancy delivering multi disciplined services to the construction industry across multiple geographies . OPENING STATEMENT Reputed for our senior-level expertise and our hands-on approach, we have managed projects from concept to completion for some of the world’s best known entities. Having earned a niche specialism in several sectors from media and broadcast to education and healthcare, we have demonstrated a high level of technical competence working across complex projects and programmes in this industry and a range of other sectors for regional and multinational clients to industry acclaim.
15+ YEARS IN OPERATION
$8 billion+ PROJECT PORTFOLIO VALUE
4.5 million + TOTAL SQM OF PROJECTS DELIVERED
30+ COUNTRIES WE SERVE
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TABLE OF CONTENTS
Introduction Who we are Global reach
CHAPTER 1
05 06 07 07 08 09 10 11 14
Collaborative hands-on approach
How we succeed Selection of clients
Our team
Sustainability
Corporate Social Responsibility Health, Safety and Environment Healthcare Sector Capability Healthcatre in focus
CHAPTER 2
16 17
Case studies
Multi-disciplined offering Sectors
CHAPTER 3
25 26 28 31 32 33
Core services
Specialist services
Industry reputation Leadership
CHAPTER 4
Client referrals How to reach us
CLICK THIS ICON THROUGHOUT TO RETURN TO THIS PAGE
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Healthcare Sector Capability Statement
CHAPTER 01 INTRODUCTION
05 06 07 07 08 09 10 11 14
Who we are Global reach
Collaborative hands-on approach
How we succeed Selection of clients
Our team
Sustainability
Corporate Social Responsibility Health, Safety and Environment
WHO WE ARE
One of the largest dedicated project, commercial and design management consultancies in the UAE serving the region .
Headquartered in the United Arab Emirates and established over 15 years ago, our project management services have been delivered extensively in country and as far as Europe, Sub-Saharan Africa, South Asia, South East Asia, and throughout the Middle Eastern region. We are flexible and client focused; we use a clear methodology and a bespoke approach to deliver on our clients’ investments.
Our multi-sector expertise covers:
MISSION To provide international best practice project management services that is tailored to meet each client’s needs by combining our extensive experience, our passion for success, and personal dedication to each project.
Workplace
Retail
Industrial
Residential
Hotels
Food and beverage
Education
Media and broadcast
VISION To be regionally and internationally renowned for our dedication, expertise, commitment, integrity, and achievements in our field.
Healthcare
Entertainment and leisure
Heritage and Culture
Data Centres
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GLOBAL REACH
We have worked on projects throughout the Middle East and have delivered niche and large-scale projects throughout the region as well as in Europe, Africa, United States of America, Ireland, South Asia, and Southeast Asia. PMKConsult have delivered projects globally across 12 core sectors, ensuring high quality service to clients with varying requirements .
Using our business delivery model and network of trusted partners, we are capable of delivering successful projects in any geographical location both by leading the project remotely and by managing in country resources.
UK
Norway
International offices: United Arab Emirates, Kingdom of Saudi Arabia, United Kingdom
USA
KSA
UAE
Canada
Ireland
France
Hungary
Kuwait
Lebanon
South Korea
Japan
Morocco
Bahrain
Pakistan
Service delivery footprint: USA, Canada, France, Colorado, Algeria, Ireland, Cape Verde, Tunisia, Egypt, Mexico, Sao Tome, Guinea-Bissau, Morocco, Ethiopia, Qatar, Lebanon, Kuwait, Bahrain, Oman, Pakistan and Singapore
Colorado
Tunisia
Egypt
Algeria
California
Cape Verde
Qatar Oman
Mali
Niger
Guinea-Bissau
Nigeria
Ethiopia
Sierra Leone
Ghana
Singapore
Cameroon
Indonesia
Uganda
Mexico
DRC
Kenya
Rwanda
Burundi
São Tomé
Seychelles
Tanzania
Angola
Zambia
Malawi
Zimbabwe Botswana Mozambique
Namibia
Madagascar
Strategic partner coverage: South and Central Africa, Madagascar, Mauritius, Sierra Leone, Mahi, Ghana, Nigeria, Cameroon, South Korea, Japan, Indonesia and Australia
Mauritius
Australia
South Africa
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Healthcare Sector Capability Statement Healthcare Capability Statement
Value-driven service delivery model . HOW WE SUCCEED
We are present and available throughout the entire project . COLLABORATIVE HANDS-ON APPROACH
Our turnkey collaborative approach is underpinned with our core values .
Our working methodology is value driven because we believe that our key differentiator is more than our project delivery capabilities, it is how we deliver that keeps our clients returning to us time and time again.
CORE VALUES
PMKConsult was founded to put the ‘People back in Project and Commercial Management Consultancy.’ Too often have we seen projects that were managed through ‘email warfare’ where a present and available manager has not been allocated to commit fully to client aspirations.
This goes beyond delivering the project, it means bringing an added value focus to ensure that the project is delivered well.
PROFESSIONAL Our attitude is the key driver of our success
PROGRESSIVE We never stand still
PERSONAL Relationships thrive with great communication
PASSIONATE Our client’s success is our success
PROACTIVE Why wait? We are agile and flexible
Our approach is tried and tested, value-driven, personalised, and transparent. We are honest, dedicated, and successful at our work.
FORMULATE Develop a firm plan and strategy
EVALUATE Getting it right from the beginning
DELIVER Agile and attentive management
PROFESSIONAL AND CORPORATE ACCREDITATIONS AND AFFILIATIONS
I would not hesitate to give a resounding review to any firm who is seeking a capable and hands-on team to meet a tight deadline and manage a strict budget. SENIOR MANAGER – ENGINEERING, GOVERNMENT OF DUBAI MEDIA OFFICE
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SELECTION OF CLIENTS We have delivered our services to some of the world’s best known industry-leading regional and international companies .
INTERNATIONAL AND REGIONAL COLLABORATORS
We have worked alongside and managed multinational conglomerates and international specialists to deliver award-winning projects.
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OUR TEAM
We are comprised of agile individuals with diverse and relevant set of expertise including HSE, CIOB, RICS, PMP, MRICS and NEBOSH qualifications to degree holders in civil engineering, architecture, law, and other fields. We collaborate seamlessly to deliver first-rate consultative and implementation on projects across sectors. Our multi-disciplinary approach is further complemented by our technical expertise and scalable team structure. This defined hierarchy ensures that there is a senior team member on every project irrespective of scope and scale. We use a hands-on approach that is both flexible and proactive to deliver our projects as we are fully aware that each project comes with a unique set of variables that influence how its objectives can be met.
PROFESSIONAL AND CORPORATE ACCREDITATIONS AND AFFILIATIONS
Leadership
KEVIN WOOLLEY
KEENAN GROTE
JESYKA WHITE
BEN BURGESS-GRAHAM Design Director
Chief Executive Officer
Chief Operating Officer
Director of Operations
Directorship
DENIS MICHAULT Director - France
PAUL ROWLAND Head of Commecial Management
CLAYTON PARSONS Associate Director (Saudi Arabia)
Director - Building Surveying BEN ANDERSON
GRAHAM MACGREGOR
KEIRAN WILLIAMS Head of Fit-Out
JON WHYTE
Head of Projects
Head of Estimation Department
Senior Project Team
GEOFF MITCHELL Project Director
JIM LANGAN Associate Project Director
SAMANTHA WOOLLEY Commercial Director
MARVIN SARMIENTO Associate Commercial Director
SARA HASSAN Sr. Projects & Controls Manager
Associate Commercial Director JOE RAWSTHORNE
MARCO LIBERACE Associate Design Director
RALPH DANDO Project Director
SHAUN PHILIPPS Associate Design Director
Project Team
Commercial
Design Senior Design Management
Programme Technical Project Management
Building Surveying
Project
Senior Commercial Management
Senior Project Management
Technical Due Diligence
Construction Management Programme Management
MMC Advisory
Commercial Management
Project Management
Sustainability Advisory
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SUSTAINABILITY STANDARDS AND CORPORATE ETHICS
• Anti Bribery and Corruption policy. Click to know more • Modern Slavery Act Statement as required by the Modern Slavery Act 2015. Click to know more • Labour practices e.g. as per United Nations Universal Declaration of Human Rights. Click to know more • Diversity and inclusion program which aims to promote greater diversity. Click to know more We are actively working on developing one and have initiated internal processes aligned with ISO: 14001 standards with aim to obtain ISO:14001 by the end of 2024. As an interim measure and in lieu of a formal EMS, we have provided a copy of our sustainability statement that outlines our commitment to sustainability practices. Additionally, it’s worth noting that members of our team hold qualifications as LEED Green Associates and WELL AP and have been involved in a number of projects obtaining LEED certification. Notably, we managed the construction of General Electric’s regional headquarters and are currently overseeing a project for the Abu Dhabi Investment Council, on track to achieve LEED Platinum certification.
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Healthcare Capability Statement
CORPORATE SOCIAL RESPONSIBILITY PMKConsult Giving Back .
Raising money for charity with an 8 day trek across Bhutan
Keeping up with our annual involvement with Gulf For Good, PMKConsult has built on our White Collar Boxing, and Namibia Cycle with an 8 day Trek across the Himalayas in Bhutan in Support of the Loden Foundation.
Our 4 colleagues Rosa, Lewis, Clayton & Keenan, have bravely faced howling winds, minus 4C sleeping conditions, 4500m altitude and 9 hour days of hiking to raise money for the foundation in what is PMKConsult’s 3rd year supporting causes alongside Gulf for Good. We are fundraising to revitalize and enhance the three Loden Early Childhood Care and Development (ECCD) centres, aiming to create a more nurturing, safe, and engaging environment for young learners aged 3 to 8. This project focuses on upgrading infrastructure, providing educational toys, books, and essential resources, and building stronger connections between the ECCD centres and the community.
PMKConsult launches the Steps Challenge to raise money for PinkTober!
In October 2024, we stepped up our game with our PMKConsult Steps Challenge! Throughout the month, we held a competition to see who could rack up the most steps, informing our teams of the PinkTober events to join available across the UAE. We also encouraged our team to participate in Lockton’s Breast Cancer Awareness webinar.
It was a wonderful way to raise funds for an important cause, one that’s close to our hearts—we’re proud to have a cancer survivor in the PMK community who has been going strong for five years!
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Healthcare Capability Statement
CORPORATE SOCIAL RESPONSIBILITY
PMKConsult Giving Back .
Gulf for Good’s ‘Kilimanjaro Initiative’
In collaboration with Gulf for Good, PMKConsult participated for the second time in Boxing for Good, a White-Collar Charity Boxing event in support of the ‘Kilimanjaro Initiative’. Leading project and commercial management consultancy, PMKConsult, announced they were back in the ring at Spartans White Collar 5 on Saturday, 9th December 2023 in collaboration with Gulf for Good and Spartans Boxing Club, to raise funds to support Gulf for Good’s charity project – the Kilimanjaro Initiative. At PMKConsult, charitable responsibility had always been at the forefront of their culture. Alongside this commitment, they extended their support to their people, valuing their interests and advocacies both within and outside the office. The Kilimanjaro initiative supported education, encouraged mentorship, and developed leadership skills through comprehensive sports programs, in addition to an inclusive early childhood development center which was available to the youth living in the surrounding areas of Nairobi Kibera. PMKConsult proudly sponsored their Senior Project Manager, David Prowting, who volunteered to raise funds for this worthwhile cause. David was a results-oriented Senior Project Manager with over 16 years of experience in the construction industry.
PMKConsult was Ready for a Fight
Leading project and commercial management consultancy PMKConsult announced another sponsorship in support of Gulf for Good. This time, the initiative was The Foundation of African Empowerment in Tanzania. As the charity partner for the Spartans White Collar event, Gulf for Good aimed to raise funds to build a proper Integrated Early Childhood Development (IECD) centre in Samaria village, located in the foothills of Mt. Meru in the Southwest region of Kilimanjaro. Clayton was an established Senior Project Manager with over 10 years of construction industry experience delivering multimillion-dollar projects in the UAE and abroad. PMKConsult was delivering high-end commercial office spaces in Africa and had recently established an agreement with a leading university in South Africa to bring graduate-level, first-year employment opportunities to students who successfully completed their degrees. In 2023a, PMKConsult sponsored two climbers for Gulf for Good’s charity challenge to summit Mt. Kilimanjaro, helping to raise awareness and funds for the Larchfield Children’s Home in Tanzania.
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CORPORATE SOCIAL RESPONSIBILITY
PMKConsult Giving Back .
PMKConsult Sponsors UAE-based PGA Golf Professional Steve Munro PMKConsult, have announced their sponsorship with PGA Golf Professional, Steve Munro. Over the course of this year, he will be playing in internationally recognised golf tournaments, including the Emirates PGA Championship. Steve has played multiple pro-am tournaments throughout the UAE and has previously won the 1st round of the UAE PGA Championship.
Steve Munro is a PGA Golf Professional with over two decades of involvement with the sport. He will be competing in numerous golf tournaments throughout the UAE, including the Emirates PGA Championship.
MND 24 Challenge
We were proud to partner with MND 24 for such an incredible cause!
MND started the MND Challenge to raise awareness for Motor Neuron Disease, a neurological disorder that affects people’s control over walking, breathing, speaking, and swallowing. We had worked with MND for the past three years and took immense pride in raising awareness and supporting them on their journey.
Cycling for a good cause in Namibia
Together with Gulf for Good, Keiran Williams, Ben Burgess-Graham, Sam Woolley and our CEO, Kevin Woolley MBA MRICS MAPM are supporting Physically Active Youth (PAY) and are also actively trying to raise a collective USD 20,000 in support of this charitable organization through Gulf For Good.
All funds raised will go towards strengthening the cycling, digital literacy, and robotics project at PAY.
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HEALTH, SAFETY AND ENVIRONMENT
The adherence to health, safety, and environment is more than an operational standard at PMKConsult- it is a strategic directive. Many of our team members are qualified in HSE with industry-respected, current certifications to ensure that standards are being met in this area.
Health, Safety & Environment Policy Statement
As a fully integrated professional services and project management company, we operate in accordance with our five core values of Professionalism, Progressive, Personal, Passionate, and Proactive. We collectively commit to protect our people, our stakeholders and the environment from harm. Purpose This policy establishes the framework to safeguard PMKConsult’s employees and stakeholders through effective management of risk and our commitment to a Culture of Caring. Our Commitment: In recognition of the right to a safe and healthy working environment, PMKConsult is committed to maintaining the physical, psychological, and social well-being, of our employees, stakeholders, and global communities through appropriate risk management strategies.
HEALTH
To advance our Health, Safety & Environment (HSE) program, we are committed to:
• Our goal of zero work-related injuries to PMK employees & stakeholders, incident prevention & protection of the environment while executing our work. • Effectively managing critical HSE risks during the project lifecycle, through identification and development of suitable actions using the hierarchy of controls. • Appropriately meeting client requirements and properly incorporating all applicable HSE legal requirements and local, state, provincial and national regulations. • Fostering an exceptional safety culture based on communication, collaboration and consultation where our people and stakeholders embrace ownership for the wellbeing of themselves and others. • Protecting the environment by implementing effective systems and pollution prevention practices. Our Principles: • Demonstrate visible safety leadership which will set the tone for all our operations. • Consult our people and encourage them to participate regularly in HSE activities. • Train and support our people and stakeholders to work in a safe and responsible manner. • Identify, assess, and manage all hazards and associated risks to as low as reasonably practicable. • Drive continuous improvement of the HSE management system to enhance performance by establishing objectives and regularly analyzing our performance.
HSE
SAFETY
• Provide a suitable injury management and return to work program. • Conduct regular review of the policy to ensure it is current and applicable. • Operate an OSH management system in line with the requirements of ISO 45001.
Review and Communication: This Policy and associated HSE management system will be reviewed annually and will be made available to all persons under the control of the company. While the Chief Executive Officer is ultimately responsible for HSE, all employees and stakeholders must share in the application of this policy. By empowering everyone to speak up and act, we will ensure this policy is fully met.
ENVIRONMENT
Keenan Ellis Grote Chief Operating Officer PMK International Consult LLC 097126668379 Review Date - 21 February 2025
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HEALTHCARE SECTOR CAPABILITY CHAPTER 02
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Healthcare sector in focus
Case studies
HEALTHCARE SECTOR IN FOCUS
Our consultants’ work in this sector has encompassed a full range of support engagements including:
Healthcare sector
Project Management
Major healthcare institutions have come to fruition in recent years due to our project management proficiency. A few projects were recoveries that we were brought in to manage through to completion after lengthy delays before our appointment. We have delivered over 80,000+ sqm of healthcare space in the GCC region in the last five years and have worked alongside and managed well reputed multinational firms with the specific expertise necessary to facilitate the high level technical work required.
Design Management
Design Monitoring
Construction Management
Due Diligence
Technical Advisory
Professional Advisory
Employers Agent
Independent Certifier
Whole Life Cycle Costing
Partnering Charters
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Healthcare Capability Statement
Aspris Wellbeing Centre | ABU DHABI, UAE
THE CLIENT The Priory Group is based out the United Kingdom and operate specialized clinics and rest homes for psychiatric treatments and operate many schools for special needs pupils – especially in the spectrum of Autism. Priory established in the UAE in 2017 with their first clinic in Dubai, they followed on with taking over the operations at the Al Karamah School in Abu Dhabi.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Healthcare
USD 1.1 Million
2020-2021
Project Management, Cost Management
THE PROJECT This project involved establishing a Wellbeing Clinic in Abu Dhabi for our client- Priory Healthcare. The company found a Villa Property in a very prominent location in Downtown Abu Dhabi. Having planned the scheme, the Property acquired a change of use (from residential to commercial) and the scope of fit out works was agreed with The Department of Health. Under a design and build contract, the contractor established site works with a 15-week, fast track programme. Under the scope, 20 specialised consulting rooms were to be created along with associated back office and reception/waiting space. The new requirement for the space was spread over the two floors. OUR APPOINTMENT Our appointment from Priory Healthcare was a result of our successful project completions on two previous construction projects for the Al Karamah School. Our understanding of this British client translated to the local design, approvals and construction sequence added true value and smoothed the process throughout. During this commission we were in close control of all dialogue to and from the client and the contractor. The team logged all conversations that affected the design and execution as the Project proceeded, which was a key element to controlling the overall scheme. The project was successfully delivered in a fast- track programme.
THE BENEFIT Our value driven way of working is collaborative and involves all the relevant stakeholders. We strive to balance and facilitate discussions on matters as they arise – this is particularly important with a“User Client”of the facility that is under creation. The success of a project managed well comes with a timely delivery, built to a good quality and within the agreed budget. All three criteria were met on this scheme and the client duly anticipated its stunning new environment to conduct their very crucial business of psychiatry and mental health services.
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Aspris Wellbeing Centre - City Walk | DUBAI, UAE
THE CLIENT PrioAspris have two purpose built clinics in the UAE, situated in Dubai and Abu Dhabi, where they provide a friendly, welcoming and modern environment, ideal for starting your journey on the road to recovery. Priory’s Aspris Wellbeing Centres in Dubai and Abu Dhabi are branches London’s Priory Group and part of a wider network offering mental health treatment to those in need of support.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Project Management, Design Management, Commercial Management Project Management,
xxxx Healthcare
xxxxx USD 735 million Oct 2022-Mar 2023 xxxxx
THE PROJECT Considering Aspris’ accomplishments in Abu Dhabi, the organization has made the strategic decision to establish a Priory Clinic in Dubai. Spanning over 500 square meters, the clinic will be situated in the vibrant City Walk. To accommodate the facility’s requirements, two rooms have been merged to form a state-of-the-art office space capable of housing up to 20 professionals. The office space has been soundproofed to ensure a noise level of 50 dB, providing a conducive environment for optimal client care. OUR APPOINTMENT We were engaged as the cost and project manager from the beginning of the project. Our initial responsibility was to oversee the entire project lifecycle, from its inception to the final handover of the completed Priory clinic. We successfully handled the procurement process for design and contractor teams, who collaborated with our PMK team and Aspris to develop and deliver the project within a challenging timeframe and limited budget. To meet the client’s program requirements, the project was executed through a design and build contract, ensuring efficient delivery.
THE BENEFIT xxxxxxxx
Our established partnership with Aspris allowed us to promptly establish the client’s requirements and transform them into a comprehensive design, facilitating the selection of a design and build contractor. With our extensive experience in the healthcare industry and having previously constructed a clinic for Aspris, we were well-suited for the project. We proactively addressed and resolved the requirements stipulated by the Dubai Ministry of Health early on in the process, mitigating potential project risks.
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THE CLIENT DP World offers a comprehensive medical program, which includes Hyperbaric Oxygen Treatment (HBOT), cognitive and physical training and nutritional coaching to help maximise performance of the brain. With their U.S.A. branch in Florida, the new Jumeirah Lakes Towers clinic in Dubai will offer a first-of-a-kind specialist diagnosis and treatment facilty in the upcoming medical hub for the Middle East. The Brain & Performance Centre, A DP World Company | DUBAI, UAE
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Healthcare
Confidential
2020-2021
Project Management
THE PROJECT The clinic offers six multi-occupancy hyperbaric chambers each accommodating 16 people. The Radiology suite provides MRI and X-Ray rooms, specialist consultancy, physiotherapy assessment and therapy rooms. A multi-storey automated carpark will provide 130 spaces. The clinic is meant to attract a high-profile clientele given the sophistication of the treatments it will provide, and therefore the clinic’s atmosphere needs to reflect this proposition while still possessing the specifications of any first-rate medical facility. OUR APPOINTMENT Our appointment began in March 2020, we were selected to carry out this specialized work due to our experience in delivering several large-scale new build facilities for global companies. We have carried out many fast-track healthcare projects. For this project, we have deployed a team of project managers, all supported by senior level management, with emphasis on the healthcare and more technical workstreams for the project. We managed multiple stakeholders to ensure that this project is delivered according to the technical specifications required for a facility of this caliber.
THE BENEFIT We supported the DP World corporation by using our wealth of healthcare experience and expertise to bring about a successful outcome on this exciting project. With a key focus on risk management, fast-track project delivery, and multi-stakeholder engagement, we provided cost, programme and compliance certainty for this project. Due to the fast-track delivery strategy, the clinic was scheduled to be delivered in approximately eight months from contractor appointment. This is DP World’s first clinic in the GCC; it will serve the greater region with preventative healthcare and rehabilitation for individuals requiring specialized treatment to overcome complex health conditions.
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Specialised Rehabilitation Hospital | ABU DHABI, UAE THE CLIENT
Capital Health, headquartered in Abu Dhabi, is a private integrated healthcare group operating two healthcare facilities in the UAE. One of which is the Specialized Rehabilitation Hospital (SRH). This medical facility is a specialty hospital providing acute and long-term rehabilitation, along with inpatient, outpatient and home care capabilities. Affiliated with the Shirley Ryan Ability Lab, Capital Health brings together stakeholders, physicians, clinicians, therapists and nursing staff for the betterment of healthcare.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Project Management, Cost Management, Design Management
Healthcare
USD 77 Million
2017-2019
THE PROJECT The G+10 storey building (24,000 sqm) was a previously distressed asset that required reignition. To recover this project, we developed a bespoke procurement strategy allowing the design, construction works, and operational briefing to run in parallel. The medical facility has 165 patient bedrooms including 15 ICU bedrooms, 1 VVIP, 6 isolation rooms and 11 VIP / HDU rooms, along with three procedure rooms and eight outpatient consultancy suites. The hospital has eight state-of-the-art gymnasiums, a hydrotherapy pool, dedicated floors for pediatric care, a full radiology suite with MRI and CT scans, fully equipped laboratories, and a pharmacy. OUR APPOINTMENT We were appointed to provide Project, Design and Cost Management, during the precontract and post contract stages with the addition of Construction Management services at post contract stage. Given the complexity of the project and the timeline, we coordinated with a multitude of specialist healthcare requirement providers, planners, authority compliance specialists’ medical vendors and design consultants, while applying our knowledge and expertise to develop a robust design and a delivery strategy in the absence of final technical data for individual medical equipment. An example of this can be seen on the following video by NMG who provided the modular bed-head units: https://www.youtube.com/ watch?v=HEfpVbiUIvE&feature=youtu.be
THE BENEFIT Due to the project’s recovery status, we provided significant benefit by establishing a new starting point. We assisted our client to redefine their project brief in order to appoint appropriate Specialist Design Consultants, Healthcare Planners and Contractors. Our client’s key driver was programme, and with emerging requirements impacting the building fabric, MEP installations and medical equipment selections, we were a constant presence on site, monitoring progress, quality and site management to ensure best practice governance, speedy decisions and clear direction was provided to the design team and contractors. With this streamlined approach, the hospital was able to admit its first patient in Q2 2019 just 20 months following our appointment.
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Moorfields Eye Centre | ABU DHABI, UAE
THE CLIENT Moorfields Eye Hospital is a specialist NHS eye hospital in London, England run by Moorfields Eye Hospital NHS Foundation Trust. Together with the UCL Institute of Ophthalmology, the hospital is the oldest and largest center for ophthalmic treatment, teaching and research in Europe. Moorfields Eye Hospital is renowned world-wide and is a major center for postgraduate training of ophthalmologists, orthoptists, optometrists, and nurses.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Healthcare
Confidential
2014-2016
Project Management, Design Management
THE PROJECT After successfully establishing in the UAE as Moorfields Eye Hospital in Dubai Healthcare City, Moorfields Eye Hospital London’s newest expansion project was to bring its specialty to Abu Dhabi with a view to provide international ophthalmology care services to clientele in the Emirate. The project was to refurbish two semi-detached villas to create a full service capability for eye care. The space was to be re-designed with space planning suiting a medical facility along with a full fit out in line with its brand guidelines. The eye hospital is located in an upscale residential neighborhood of Abu Dhabi Marina District, where many such boutique healthcare developments have established. OUR APPOINTMENT We were appointed as a the project management consultant to work in the capacity of a Design Manager in the pre-contract stage and as a project manager/client representative during the post contract construction, testing-commissioning and handover stages. Our work involved extensive coordination with the main contractor and multiple stakeholders both local, regional and international. A part of our coordination and management involved extensive liaison with the client’s local partner/operator United Eastern Medical Services (UEMS) of Abu Dhabi. The project was executed within the timeframe of one year with the eye hospital successfully handed over adhering to budget and timeline.
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THE BENEFIT Our extensive work within the healthcare space enables us to navigate the regional specification requirements and the authority regulations with relative ease. For international clients that aim to expand, having a trusted local partner representing their best interests is not only cost effective, it can save considerably on time and people resources. Our contribution was design and project management expertise backed with extensive understanding of state-of-the-art healthcare projects. An in-depth knowledge in project management requiring a significant technical understanding of the nuances in the healthcare industry also enables the client to avoid costly pitfalls during the design and construction phases.
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Amina Hospital | AJMAN, UAE
THE CLIENT Amina Hospital is a premier medical facility by Anglo Arabian Healthcare. Anglo Arabian is a seasoned healthcare provider within the UAE owning and operating a multitude of high-end healthcare facilities. The hospital provides world-class medical and surgical expertise using the latest technologies and innovations available. Anglo Arabian Healthcare is the fastest growing integrated healthcare provider in the UAE with offices established in Dubai Healthcare City.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Healthcare
Confidential
2014-2016
Project Management, Design Management
THE PROJECT Anglo Arabian Healthcare Group acquired Amina Hospital in Ajman as a recovery project, which had been abandoned mid-way through the construction phase. The project’s revitalized aim was to develop this into a high-end Healthcare facility following International standards under Anglo Arabian ownership. The hospital was to be operational as a fully functional specialist facility with all Diagnostic and Treatment facilities, including four state-of-the art operating theaters, laboratory and imaging suites with CT scan and MRI. A full A&E department with Trauma and a full OBGYN suite with NICU and pediatrics. The facility was to serve as a leading Private Sector Healthcare provider for Ajman and the Northern Emirates. OUR APPOINTMENT We were appointed as the project and design manager working in the capacity of design manager in the pre-contract stage and as project manager/client representative during the post contract construction, testing-commissioning and handover stages. This involved extensive coordination with the main contractor and all the stakeholders, including the client/operator team. The challenge was to convert a half constructed medical facility designed for limited medical functions to a high end, multi-specialty hospital adhering to all International standards of healthcare and wellness. The project started in early 2014 and was handed over to the operator mid-2016.
THE BENEFIT Due to our extensive track record in healthcare deliveries and handling of ‘recovery’ projects, we were instrumental in steering this project with an in- depth knowledge of regional specifications and authority regulations in addition to performing the role of a key facilitator and advisor to the client. Working with an existing building with limited scope for expansion meant devising effective strategies to implement and deliver spaces according to the ambitious medical space programme developed by the client’s operations team. This meant working closely with the design team and the contractor’s team to come up with solutions that were both buildable and cost efficient.
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Cleveland Clinic Catering Facility | ABU DHABI, UAE THE CLIENT
Cleveland Clinic Abu Dhabi (CCAD) is a multispecialty hospital located in Abu Dhabi, UAE. The medical facility offers a range of tertiary/quaternary medical services with the highest international standards of healthcare. CCAD is the result of a partnership agreement signed in 2006 between Cleveland Clinic and Mubadala Healthcare; the clinic operates with the aim to bring international best standards of healthcare to the UAE capital and the wider region.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Healthcare
USD 9.5 Million
2014-2015
Design Management, Cost Management
THE PROJECT The clinic is a 364 (expandable to 490) bed facility and is a unique and unparalleled extension of the Cleveland Clinic model of care. The project was to manage the delivery of the on-site hospital catering facilities. The facility serves multiple areas of the hospital from VIP and Royal Suites, and Conferencing Centres. The facility accommodates live cooking demonstrations and is available to staff and visitor areas. The programme was carried out within one year and was delivered alongside the main programme of the medical facility. The facility was required to accommodate multiple meals of varying cuisines on a continual and daily basis to satisfy the requirements of the clinic. OUR APPOINTMENT Following initial inspections by Abu Dhabi Food Control Authority (ADFCA), we were engaged in a direct hospital operator appointment to scrutinize the design and analyze the as-built conditions. The ultimate objective was to ensure the catering facilities obtain ADFCA approval. MEP and Fire and Life Safety related issues were also identified, revised accordingly and implemented to guarantee the necessary approvals. The kitchen required an industrial fit out to accommodate the significant output required by the clinic; additionally, the layout and design required impeccable operational efficiency to account for seamless flow and sanitation requirements in line with any food and beverage establishment.
THE BENEFIT Our delivery of catering facilities and industrial kitchens in the hospitality sector, coupled with our extensive healthcare project management practice enabled us to deliver the required first-rate facility for our client. Through our detailed review and understanding of Abu Dhabi Food Control Authority ADFCA, ADCD and ADDC requirements, we were able to identify key areas requiring a revised scheme to satisfy the governing bodies. These corrective measures allowed for the project to be completed within the allotted timeline, in accordance with the approved budget and exceeding the standards and expectations of not only the governing body, but the Hospital Operator and Stakeholders.
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MULTI-DISCIPLINED OFFERING CHAPTER 03
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Sectors
Core services
Specialist services
SECTORS
Education
Healthcare
Hotels
Media and Broadcast
Residential
Heritage and Culture
Retail
Workplace
Entertainment and Leisure
Industrial
Data Centres
Food and Beverage
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Healthcare Sector Capability Statement Healthcare Capability Statement
CORE SERVICES We offer an array of services covering the full spectrum of the project life cycle in both the commercial and project management disciplines .
PROJECT MANAGEMENT We use a tried and tested methodology to bring about the best possible outcome on our projects whether it is a new project or a recovery. As a team, we are multi-disciplined and cover many sectors. We ensure that a senior and specialized projects director is present and available on every project irrespective of scope and scale.
COMMERCIAL MANAGEMENT We manage relationships with clients and contractors to develop the most profitable solutions at our client’s inception stage of project development. We have worked successfully as the trusted advisor for several clients and often times re-engineer work streams to ensure that they achieve the best commercial result for their project. We deliver expert level commercial management services across every sector that we service. Our work for clients vary in range from small scale capital investments to large scale residential communities and medical facilities. We handle contracts management, claims arbitration, and several other elements involved in commercial management with great success and to the praise of our local and multinational clientele.
DESIGN MANAGEMENT We work with a number of highly reputed designers and architects, which provides our clients the unique ability and advantage to manage and coordinate the design development fully during the pre-contracts stage. This approach also helps to ensure that qualified and skilled designers are monitoring and managing the appointed design consultants to capture all of the stakeholder requirements as outlined in the brief.
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Healthcare Capability Statement
CORE SERVICES
We offer technical due diligence, involving a systematic assessment of the technical and commercial aspects of an asset. We evaluate the condition, performance, and potential risks associated with the project, enabling stakeholders to make informed decisions by identifying any technical issues, deficiencies, or opportunities that may impact the project’s success, performance, or value. Technical due diligence can add value to a client across a number of areas including; • Insurance revaluation to confirm whether they are over-paying or in fact are under insured. • Cost to complete of a partially complete or dilapidated asset. • MEP replacement cost assessment. • MEP provision assessment. • Close out review for contractor handover. TECHNICAL DUE DILIGENCE (TDD)
BUILDING SURVEYING Our building surveying experts provide a full range of professional services including technical due-diligence surveys, handover surveys, reinstatement cost assessments, measured surveys, reserve fund study, project monitoring, dilapidations assessments and defect analysis. Our TDD team has been developed to support clients and can be tailored to suit their requirements. The team consists of highly experienced chartered building surveyors, chartered quantity surveyors and engineers. With our in-house team, we can readily support our clients and their assets throughout the entire property lifecycle, whether that be early planning stages and construction phases through to management and ongoing project maintenance.
CONSTRUCTION MANAGEMENT We use a hands-on and agile approach to delivering these services ensuring strict adherence to time, cost, and quality. We are well versed in design-bid-build, design- build, base build, shell and core fit out, interior fit out, HSE management, and quality management including quality assurance, control and improvement throughout the construction process. We have worked with local, regional, and multinational firms to deliver construction management for institutional and commercial projects in addition to consulting roles on heavy civil works.
FEASIBILITY STUDIES A feasibility study will highlight all critical considerations and factors that will help determine the viability of a particular project. Such aspects include the economic, technical, legal, and time frame considerations for the project. Site investigations and a review of service provisions are often critical to a feasibility study. In commercial fitout projects, the site investigation may include a review of the façade weather tightness, provision and depth of any raised access flooring and landlord design guidelines. Geo technical surveys are critical to understand ground conditions and load bearing limitations for a base build project. The site service provisions for power, chilled water and parking provision can have a major impact on upfront project costs and may impact profitability. In our market, regulatory considerations are also taken into account to make sure that the project will stand up to any requirements set out by the relevant authorities.
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Healthcare Sector Capability Statement Healthcare Capability Statement
SPECIALIST SERVICES Feasibility studies, contracts management, condition surveys, and claims arbitration comprise our primary specialised services offering. Our work has been lauded by our clients.
CLAIMS ARBITRATION Our commercial services offering extends to arbitration in which we have successfully negotiated disputes as a neutral party between clients and contractors. Being well versed in all forms of management in the construction process from greenfield projects to full scope project management throughout the project’s lifecycle allows us to bring about mutually accepted decisions that safeguards the integrity of work in the region.
CONTRACTS MANAGEMENT Our commercial management services include an array of specialist contract services delivering financial, contractual, and legal support services for construction projects. Contract due diligence, peer reviews, project audits, dispute resolution, claims preparation and defence, and expert witness services comprise our solutions capability in this discipline.
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SPECIALIST SERVICES
PROJECT RECOVERY After we deliver a project audit and a viable financial plan to reactivate a stalled project, we then take the role further to include implementation using our expert delivery team. Realising stakeholder objectives and putting in place new processes to bring a project back on track and deliver it successfully is something we have accomplished many times for many thankful clients.
HEALTH, SAFETY AND ENVIRONMENT The adherence to Health, Safety, and Environment is more than an operational standard at PMKConsult - it is a strategic directive. Health and Safety on our projects is not just an analysis of statistical reports. We ensure safety processes and procedures are followed at all times during construction works. Many of our team members are qualified in HSE with industry-respected, current certifications to ensure that standards are being met in this area. Additionally, opportunities to bring environmentally sustainable features and structures to our work is viewed as a strategic cost advantage as we are now beginning to see economy and sustainability merge.
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INDUSTRY REPUTATION CHAPTER 04
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The team
Client referrals How to reach us
THE TEAM
Paul Rowland Head of Commercial Management
Kevin Woolley
Keenan Grote
Jesyka White
Jon Whyte Director - Commercial Management
Chief Operating Officer
Director of Operations
Chief Executive Officer
Kevin is leading the business in one of the world’s most dynamic and flourishing construction industries. Under his strategic direction, the company is expanding regionally both with new offices and through service delivery footprint. The company is realising notable accomplishments and acclaim with each successful project delivery across sectors. To further the achievements of the company, Kevin is building the company’s portfolio of certifications and has established strategic framework agreements for the company with several multinationals. He is a member of the Royal Institute of Chartered Surveyors and of the Association for Project Management.
Keenan has earned the company award-winning recognition due to his handling of its core operations and service delivery. The company’s project portfolio includes projects within the GCC, Sub Saharan Africa, and South Asia and contains some of the region’s most prestigious assignments from specialty clinics and national museums to anticipated commercial and governmental projects. Delivering critical installations has garnered the company a well-reputed niche specialism for projects requiring a high level of technical competency. Keenan regularly shares his expertise in industry events and focus groups.
Jesyka brings nearly 20 years of expertise in multi-disciplined management from project inception to close out. Her background includes working with globally renowned clients delivering high end, luxury retail and hospitality mega projects. Jesyka has worked across some of the most notable projects within Asia, Oceania, North America, and the Middle East. Her experience extends across a diverse range of sectors including hospitality, retail, entertainment, residential, commercial, civil, and education.
Paul is the Head of the Commercial Management department, a Chartered Quantity Surveyor (MRICS), and Accredited Project Manager (NEC) with a strong track record in luxury hospitality and real estate. He has led multi- disciplinary teams across public and private sectors, delivering complex projects from concept to completion. His strengths include development management, cost control, risk assessment, and stakeholder engagement. Known for his proactive, hands-on leadership, Paul ensures projects align with client visions while staying on budget and schedule.
Jon has delivered commercial and cost management services on numerous construction projects over his career spanning more than 30 years with over 10 years in the UAE. His experience extends from the grass roots level on site quantity surveying to client side commercial management. He has worked extensively on commercial, leisure, retail, residential, cultural, hospitality and educational developments. His focus in the UAE is primarily on the cost and commercial aspects of a project’s development, including procurement, contracts management and con- tract administration managing multiple stakeholders both regionally and internationally.
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Healthcare Capability Statement
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