Workplace Capability Statement PMK-2024
People. Management. Knowledge.
Cost control and time management throughout the entire project life cycle
Workplace Capability Statement
We are an award winning, turnkey project management and commercial services consultancy delivering multi-disciplined services to the construction industry across multiple geographies . OPENING STATEMENT
Reputed for our senior-level expertise and our hands-on approach, we have managed projects from concept to completion for some of the world’s best-known entities.
Having earned a niche specialism in several sectors from media and broadcast to education and healthcare, we have demonstrated a high level of technical competence working across complex projects and programmes in this industry and a range of other sectors for regional and multinational clients to industry acclaim.
$8 billion+ PROJECT PORTFOLIO VALUE
12+ YEARS IN OPERATION
4.5 million + TOTAL SQM OF PROJECTS DELIVERED
30+ COUNTRIES WE SERVE
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TABLE OF CONTENTS
Sub heading .
Introduction Who we are Global reach How we succeed Selection of clients Our team Health, safety and environment Workplace sector capability Workplace sector in focus Case studies Multi-disciplined offering Sectors Core services Specialist services
CHAPTER 1
05 06 07 08 09 10
CHAPTER 2
12 13
CHAPTER 3
36 37 39
Industry reputation The leadership team Client referrals How to reach us
CHAPTER 4
41 42 43
CHAPTER 01
INTRODUCTION
05 06 07 08 09 10
Who we are Global reach
How we succeed Selection of clients
Our team
Health, safety and environment
We are flexible and client focused; we use a clear methodology and a bespoke approach to deliver on our clients’ investments . WHO WE ARE
Established over ten years ago, our project and commercial management services have been delivered as far as the UAE, KSA and throughout the Middle East region beyond in the United Kingdom, North and Sub-Saharan Africa, South Asia, and Southeast Asia.
MISSION To provide international best practice project management services that is tailored to meet each client’s needs by combining our extensive experience, our passion for success, and personal dedication to each project.
Our multi-sector expertise covers:
VISION
To be regionally and internationally renowned for our dedication, expertise, commitment, integrity, and achievements in our field.
Media and Broadcast
Healthcare Education and Innova- tion spaces
Data centres
Industrial
Residential
Retail
Heritage and Culture
Workplace
Hospitality and Leisure
Our scope and scale within these sectors varies from small to mid-size remits, to mega developments, mixed-use infrastructure and other complex environments.
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GLOBAL REACH
Strategic partner coverage: South and Central Africa, Madagascar, Mauritius, Sierra Leone, Mahi, Ghana, Nigeria, Cameroon, South Korea, Japan, Indonesia and Australia
International offices: United Arab Emirates, Kingdom of Saudi Arabia, United Kingdom, United States of America
Service delivery footprint: California, Canada, Colorado, Algeria, Ireland, Cape Verde, Tunisia, Egypt, Mexico, Sao Tome, Guinea-Bissau, Morocco, Ethiopia, Qatar, Lebanon, Kuwait, Bahrain, Oman, Pakistan and Singapore
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Our collaborative approach is underpinned with our core values . HOW WE SUCCEED
Our turnkey collaborative approach is underpinned with our core values.
Our working methodology is value driven because we believe that our key differentiator is more than our project delivery capabilities, it is how we deliver that keeps our clients returning to us time and time again. To date we have delivered on a project portfolio valued in excess of USD 8 billion and have carried out work in 30+ countries as well as throughout the entire Gulf region.
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SELECTION OF CLIENTS We have delivered our services to some of the world’s best known industry-leading regional and international companies .
INTERNATIONAL AND REGIONAL COLLABORATORS
We have worked alongside and managed multinational conglomerates and international specialists to deliver award-winning projects.
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OUR TEAM
We are comprised of agile individuals with diverse and relevant set of expertise from HSE and NEBOSH qualifications to degree holders in civil engineering, architecture, law, and other fields. We collaborate seamlessly to deliver first-rate consultative and implementation on projects across sectors. Our multi-disciplinary approach is further complemented by our technical expertise and scalable team structure. This defined hierarchy ensures that there is a senior team member on every project irrespective of scope and scale. We use a hands-on approach that is both flexible and proactive to deliver our projects as we are fully aware that each project comes with a unique set of variables that influence how its objectives can be met.
WORKING STRUCTURE
Client
Leadership
PROFESSIONAL AND CORPORATE ACCREDITATIONS AND AFFILIATIONS
CEO
COO
Director of Operations
Directorship
Project
Commercial
Design
Programme
Project Team
Senior Design Management
Technical Project Management
Senior Project Management
Senior Commercial Management
Architect and Interior Design Management
Construction Management
Project Management
Commercial Management
Design Management
Programme Management
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HEALTH, SAFETY AND ENVIRONMENT
The adherence to health, safety, and environment is more than an operational standard at PMKConsult- it is a strategic directive. Many of our team members are qualified in HSE with industry-respected, current certifications to ensure that standards are being met in this area.
Policy Statement - February 2023
Health, Safety & Environment Policy Statement
The adherence to Health, Safety and Environment is more than an operational standard at PMKConsult – it is a strategic objective. HSE on our projects is not just an analysis of statistical reports and compliance, it is also about our professionals championing HSE as a way of thinking; a cultural mindset based on our collective responsibility to ensure the right to fitness and health for all involved stakeholders. We do this by promoting methodologies and technologies that are conducive to causing the least harm to the environment and ensuring the safety of all workers.
HEALTH
Our Commitments: • Contribute to the health and wellbeing of our workforce
• Drive a robust safety culture to prevent injuries and to protect our people • Protect the environment by implementing effective systems and pollution prevention practices Our Principles: • Demonstrate visible safety leadership which will set the tone for all our operations • Ensure our business complies with all customer requirements, company systems, applicable laws and regulations relating to health and safety • Consult our people and encourage them to participate regularly in HSE activities • Train and support our people and stakeholders to work in a safe and responsible manner • Identify, assess, and manage all hazards and associated risks as far as reasonably practicable • Drive continuous improvement of the HSE management system to enhance performance by establishing objectives and regularly analyzing our performance • Provide a suitable injury management and return to work program • Conduct regular review of the policy to ensure it is current and applicable • Operate an OSH management system in line with the requirements of ISO 45001
HSE
SAFETY
While Top Management is ultimately responsible for HSE, all employees and stakeholders must share in the application of this policy.
ENVIRONMENT
Keenan Ellis Grote Chief Operating Officer PMK International Consult LLC +971 2 666 8379 Review Date - 21 February 2023
Al Nahyan Bldgs. No. 82, Office 9, Block-AFF, 1st floor, PO Box 144958, Abu Dhabi, UAE
www.pmkconsult.com
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WORKPLACE SECTOR CAPABILITY CHAPTER 02
12 13
Workplace sector in focus
Case studies
WORKPLACE SECTOR IN FOCUS
Workplace sector
Our consultants’ work in this sector has encompassed a full range of support engagements including:
From retail outlets and office spaces to luxury private airport lounges, we have delivered many top quality fit out projects around the region and beyond. Our work has entailed VVIP and high end office fit out for leaders of parliament, governmental departments, and international Fortune 500’s including some of the world’s most recognisable brands in social media, customer loyalty, airlines, and fashion labels. Through a recent acquisition, we have gained increased specialisation in innovation spaces and other niche commercial fit out projects.
Project Management
Design Management
Design Monitoring
Construction Management
Due Diligence
Technical Advisory
Professional Advisory
Employers Agent
Independent Certifier
Whole Life Cycle Costing
Partnering Charters
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Twitter | DUBAI, UAE
THE CLIENT Twitter is one of the biggest social media companies in the world. Its platform is used to connect people with the same interests, share information in real time when major events take place, market businesses locally and internationally, and used as an educational tool. Twitter embraces their goal of channeling positive power through civic engagement and volunteerism as well as well as focusing their support where they can make the greatest impact.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Education and Innovation
Project Management, Design Management
Confidential
2019 - 2020
THE PROJECT Twitter Arabia is a repeat client with the fit out of the existing office carried out in 2018. In 2019, Twitter Arabia leased the adjoining unit with the intention of expanding to include more communal areas. The approximate size of the expansion project was 3,000 sq ft with the overall office space an approx. 6,000 sq ft. The scope consisted of meeting rooms, a conference room, pantry, and an event space for client education and internal training. With renovations to the existing office space, we helped them add another meeting room and a mother’s and/or wellness room. The duration of the project was 12 weeks on site. OUR APPOINTMENT With a strict budget in place, we managed the design, build and furniture requirements for Twitter Arabia. The full scope fit out also included dedicated AV and security contractors, who were flown in from Ireland to carry out the technical requirements. We defined the project scope, prepared the space plan, carried out tender management, and managed the design implementation. Oversight and supervision of installation works was also a large part of our role. Because the expansion was carried out in a live office environment, working while causing minimal disruption to the business’ day-to- day activities was of paramount importance to our client.
THE BENEFIT With the main headquarters for our client based in California, they benefitted greatly from our local knowledge and expertise. As a trusted advisor, we were the base of contact throughout the entire project connecting the Ireland and US-based teams while managing the contractors and providers on site. Our management of the different working teams ensured a seamless delivery despite varying time zones and the lack of local knowledge. We fully immersed ourselves in understanding the stringent internal process of the client and ensured that contractors made submissions in accordance with their systems and way of doing business.
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LVMH | JEDDAH, SAUDI ARABIA
THE CLIENT LVMH Moët Hennessy Louis Vuitton SE, commonly known as LVMH, is a multinational luxury goods conglomerate headquartered in Paris, France. With a portfolio of over 70 prestigious brands spanning fashion, cosmetics, watches, jewellery, and spirits, LVMH is the world’s largest luxury goods company by revenue. Renowned for its iconic brands like Louis Vuitton, Christian Dior, and Moët and Chandon, LVMH exudes unparalleled influence and prestige in the global luxury market.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Project Management, Commercial and Design Management
Workplace
Confidential
8 months
THE PROJECT The project aimed to amalgamate eight cosmetics brands under LVMH into one centralised office with shared amenities. The scope encompassed designing and constructing from four shell and core units to a single fully functional work environment with state-of-the-art training rooms, meeting spaces, and open-plan workstations across a 2,100 sqm area. OUR APPOINTMENT PMK was appointed for full project, commercial, and design management after the client engaged a design consultant. Our role involved establishing clear communication channels among stakeholders, managing schedules, budgets, and overseeing design to meet client needs. We navigated interfaces between the client, consultant, contractors, and vendors. Challenges included tight timelines due to increased headcount and budget constraints, requiring value engineering. Despite this, PMK ensured a seamless transition from concept to completion within the specified timeframe and scope, successfully delivering a fully fitted-out office space including training rooms, meeting spaces, and workstations for LVMH.
THE BENEFIT Given the urgency to accommodate increased headcount, our focus was on expediting the project timeline without compromising quality. Budget constraints posed a challenge, but we collaborated closely with the client and design team to implement value engineering strategies. This involved optimising design elements to align with budgetary constraints while preserving the luxury standards synonymous with LVMH.
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SAP experience centre | AL KHOBAR, KSA
THE CLIENT SAP are multinational software corporation that makes enterprise software to manage business operations and customer relations. SAP is best known for its ERP (Enterprise Resource Planning) software, which helps organizations integrate and manage their business processes.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Project Management, Commercial Management
Workplace
Confidential
4 months
THE PROJECT Following SAP’s roll out of customer experience centers throughout Europe, SAP appointed PMK to provide project management and cost management services on their first customer experience center in Saudi Aribia. SAP plan to increase there presence in the region and add many more experience centers to their current offices. PMK were able to mange plan and deliver this project all while maintain an active office and ensuring minimal disruption during construction works, OUR APPOINTMENT As the office needed to maintain a live working environment, PMK was able to put together a phased plan to ensure that construction could take place without disrupting the daily operations of the SAP team. The phased plan involved carefully scheduling construction activities to minimize noise, dust, and other potential disruptions during crucial work hours. Regular Health and Safety (H&S) walks were conducted to ensure that site safety standards were strictly adhered to throughout the construction process. These checks were crucial in identifying and addressing any potential hazards or safety issues promptly to maintain a safe working environment for both the construction workers and the SAP team members. By conducting these regular H&S walks, PMK demonstrated their commitment to prioritizing safety and ensuring compliance with regulatory requirements during the construction phase.
THE BENEFIT PMK, leveraging their extensive expertise in office fit-out and specialized knowledge in ITC and AV design, demonstrated their ability to offer the essential Project Management (PM) and Construction Management (CM) services needed to bring to fruition a top-tier experience for prospective SAP Customers. Their proficiency in overseeing the project’s development and execution ensured that every aspect was meticulously planned and implemented to achieve a superior level of quality.
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DFS | ABU DHABI, UAE
THE CLIENT DFS Group is headquartered in Hong Kong and carries the distinction of being a pioneer in global luxury travel retail. With a portfolio of over 700 of the well-known luxury and desired brand throughout its approximate 420 boutiques across the world, DFS Group continues to expand to meet the growing needs of the travel retail market. The Company employs over 9,000 people, operating in 14 countries worldwide.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
2021
Project Management, Cost Management
THE PROJECT DFS Group sought to create a fresh, open plan, modern workspace for their new regional headquarters within four existing warehouse units at ADAFX Logistics Park. The warehouses have a total area of 1,790 sqm including the ground floor and mezzanine space. It was necessary to relocate six existing departments and a total of 75 staff from multiple Abu Dhabi offices under one roof with room to expand support functions as the business grows. The space also incorporates a permanent studio facility which required our team’s expertise in delivering technical project management for studio spaces. OUR APPOINTMENT We were appointed to provide project management services, commercial management services, and design management services. An expansion to the north side of the mall, the 2 storey car parking structure accommodates 400+ additional cars and consists of other retail units with sizes ranging from 1,500m to 6,500 sqm designed in a flexible way to accommodate different retailers area requirements, family dining, and coffee shops.
THE BENEFIT Through our existing relationship with DFS we were able to quickly define the client’s brief and turn it into a concept design that was detailed enough to procure a design and build contractor for the works. The design was required to reflect DFS luxury brand, while also maintaining the open plan feeling of the warehouse space. Our experience within both the industrial and commercial project sectors means that we were well suited to convert this industrial warehouse space into DFS new regional headquarters. Challenges in relation to cooling and power were identified and addressed early on to ensure the risks to the project delivery were minimised.
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SWVL | DUBAI, UAE
THE CLIENT The client is SWVL and is a provider of tech-enabled mass transit solutions, offering intercity, intracity, ‘Business 2 Business’ and ‘Business 2 Government’ transportation products and services. The company operates in 135 cities in 20 countries across Latin America, Europe, Africa and Asia. They moved their headquarters to Dubai in 2019 and the company has been expanding rapidly since then.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
2022 (13 weeks)
Project Management, Cost Management
THE PROJECT The project involved extending the client’s current office headquarters in One Central, Dubai by 10,231 sq ft. to cater for their increased workforce following the company expansion. This includes149 new workstations, meeting rooms, huddle rooms a CEO office and lounge and a large breakout pantry. The project required many bespoke joinery items and was finished with very bright smart workstations where we coordinated delivery through our furniture supplier who shipped from Italy. The use of glazing in many areas to separate the office spaces helped to keep the open plan style through the full floor plan and areas were sectioned using bold colour tones to identify meeting rooms and huddle rooms easily. OUR APPOINTMENT We were appointed to provide project and cost management services to the client shortly after the project had kicked off. It started to become clear without a PMC on board both time and budget could not be controlled diligently. Through a recommendation, PMKConsult was consulted to take on the project and was involved throughout the project life cycle from validation of the test fit layout and concept development through to completion. Our project team was responsible for the design development in-line with budget parameters, construction monitoring, furniture procurement, and preparing and coordinating all close out documentation.
THE BENEFIT Our local knowledge, expertise and experience brought significant benefit to the client in terms of cost management. We were able to identify risks and develop mitigation strategies to help avoid exposure to cost overrun and compliance issues while successfully carrying out the works. The close relationships our extended team has with local authorities helped ensure approvals and permits were received on time. The new workspace has been designed to capture the essence of the client’s brand by creating a young and vibrant atmosphere that stays true to its corporate values.
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Office fit out | AL KHOBAR, KSA
THE CLIENT Th e client for this project is confidential, however, can be considered as one of the largest services provides for their field in the world. The client is a global organisation with offices in over 160 countries. Due to the nature of the business and the clients request, detailed information of their organization cannot be provided.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
USD 1.8 million
6 months
Project Management, Cost Management
THE PROJECT The project is a two-floor office fit out in the Al Khobar, Saudi Arabia, with a total floor space of 1,520sqm. The client was occupying one floor in the building, a strategy was formed whereby the contractor would carry out works on one floor and then we would migrate the staff to the completed floor and begin the works on the old office. The project was on an extremely tight timeline due to client needing to mobilise new staff into the building, PMKConsult worked closely with the client and the contractor to ensure the timelines required were met. OUR APPOINTMENT We were tasked to manage the client appointed design consultant and suppliers throughout every phase of this project. We also managed the tender process for the main contractor and specialist contractors. Our work included providing concise advice on all variations and suggest options that would be most suitable for the project. We aided with the design process throughout the project including providing advice and mitigation strategies on design clashes and all required changes which was one of the main challenges of the project. Another challenge was to ensure that the project timelines were met for handing over a floor first to ensure that staff can migrate early and then complete the demolition work and fit-out works on the current office floor.
THE BENEFIT Due to the design consultant being appointed prior to PMKConsult’s appointment, our first task was to conduct a review of the design to ensure that what was being proposed by the design team was correct and to the client’s requirements. We highlighted several clashes with the design and base-build and where the design team had not provided sufficient information for the design to be considered as detailed. This aided with providing the contractors with a more comprehensive design for pricing and working from. We continually updated the client on budget reviews and managed the Value Engineering process to achieve the project budget. Furthermore, our role was to work closely with the contractor for managing the and providing mitigation strategies for procurement of materials and installation works to meet the project programme.
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AbbVie | KUWAIT
THE CLIENT AbbVie Inc. is a publicly traded global biopharmaceutical company that develops innovative advanced therapies for complex and critical conditions. With a presence in over 75 countries, AbbVie’s headquarters are in Chicago, USA. Founded in 2013, it is a spin-off of Abbott Laboratories. AbbVie consistently receives acclaim for its responsible economic, environmental, and social performance; it has earned its place on the Dow Jones Sustainability World Index for a seventh year.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
Q4 2019 - Q3 2020 Project Management, Cost Management
THE PROJECT AbbVie affiliates existing office in Kuwait City required refurbishment and enhancement to give it an open plan and collaborative environment. Our client required to move towards the current trends in office planning with a push towards employee wellbeing with respect to the office design and layout. This productive professional environment requires to meet the company’s global design guidelines. The project has a built-up area of 600 sqm. The existing closed offices were redesigned as open plan workspaces with additional meeting rooms and collaboration/innovation spaces to allow for more engaging and interactive meetings. Additionally, the space required a staff break-out area. OUR APPOINTMENT We were appointed to provide project and cost management services throughout the project life cycle from validation of the test fit layout and concept development through to completion. We carried out front-end planning for cost and procurement, and contractor pre-qualification and tendering services. Our team was responsible for the design development in-line with budget parameters, construction monitoring, and preparing and coordinating all close out documentation. We are also coordinating the Landlord and Statutory approvals and modification works for AbbVie’s temporary premises with the relevant regulatory offices. The temporary offices will be used as a ‘swing space’ during the refurbishment of the existing office.
THE BENEFIT With the AbbVie team and its affiliates based in Europe and throughout the Middle East, our team is a central point of contact throughout the initiation, planning and soon-to-commence delivery phases of the project. This organisation of information flow allows the client’s teams to focus on their day-to-day tasks with minimal operational disruption from the ongoing project. Our local knowledge, expertise and experience brings significant benefit to AbbVie in terms of cost management. We were able to identify risks and develop mitigation strategies to help avoid exposure to cost overrun and compliance issues while successfully carrying out works within the allotted timeline.
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AbbVie | DUBAI, UAE
THE CLIENT AbbVie Inc. is a publicly traded global biopharmaceutical company that develops innovative advanced therapies for complex and critical conditions. With a presence in over 75 countries, AbbVie’s headquarters are in Chicago, USA. Founded in 2013, it is a spin-off of Abbott Laboratories. AbbVie consistently receives acclaim for its responsible economic, environmental, and social performance; it has earned its place on the Dow Jones Sustainability World Index for a seventh year.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
Q3-Q4 2020
Project Management, Cost Management
THE PROJECT AbbVie’s existing office in Tunis required an upgrade in line AbbVie’s Global Design guidelines. To offer a rationalized use of rentable space over two floors, AbbVie wanted to eliminate the need for an entire floor, thus reducing operating costs. The enhanced floor space must provide an open plan and collaborative environment. Our client wanted to ensure that the newly redesigned space would accommodate employee wellbeing while fostering a greater motivation towards productivity in the professional environment. The space allowed for open plan workspaces, rather than individual-cubicle style setup with break out and collaborative spaces for better interactivity and focus. OUR APPOINTMENT We had already begun work on AbbVie’s office in Kuwait with the pre-contract services successfully delivered. This new project is similar in size, nature and complexity to the Kuwait project. We handled the cost management inclusive of mitigating risks and ensuring that the project requirements do not exceed the overall budget. The project in Tunisia also requires extensive planning to reduce the floor space of the office while at the same time optimizing use of the remaining space to serve the needs of the AbbVie team. We were appointed to provide project and cost management services for the Tunis office at the start of July 2020.
THE BENEFIT With a demonstrated ability to manage constrained budgets and deliver best practice corporate governance through our ability to communicate, report and offer detailed analysis of procurement permutations, we are continued the services and provided for AbbVie in Kuwait. The continuity of team members between our UAE-based team and AbbVie’s project management team in Ireland offers great benefit in terms of simplifying and streamlining communications, understanding expectations and bringing certainty of outcome. Our attention to detail and thorough reporting is a great advantage to AbbVie as a publicly traded entity.
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ServiceNow | DUBAI, UAE
THE CLIENT ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operation, with over 70 locations globally ServiceNow work to transform old, manual ways of working into modern digital workflows. ServiceNow is publicly traded on the NYSE and employs over 12,500 people.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Project Management, Cost Management, Design Management
Workplace
USD 1.2 miliion
6 months
THE PROJECT Located in Internet City in Dubai, this office is the first ServiceNow office in the region. The Santa Clara- and London-based team currently do not have any local presence, and therefore relied heavily on our team’s local knowledge to ensure that not only authority and regulatory approvals happened seamlessly, but also to ensure that the project is executed to the high standard expected of a ServiceNow office. The approximate size of the project is 310 sqm, with the office space consisting of meeting rooms, informal communal spaces, a kitchen, and open works spaces to create a collaborative working environment for the regional team . OUR APPOINTMENT The scope entailed full project, cost and design management with full concept design carried out by our in-house design team, inclusive of a full material take off and 3D renders. This enabled the client to pursue a Design and Build procurement strategy while still having cost certainty. The initial pre-construction stage of the project was carried out during the height of the COVID-19 pandemic. With the client’s lack of local presence and a complete national lockdown we worked closely with the client using video conferencing and reporting methods to ensure continuity and that processes were carried out in a timely manner.
THE BENEFIT It was extremely important to the client that the best value for money was achieved on this project without compromising the quality and brand guideline standards that they value. The client benefited greatly from our local knowledge and expertise especially being based internationally and lacking access due to the pandemic. As a trusted advisor, we were the base of contact throughout the entire project connecting the UK and US-based teams while managing the contractors and providers on site. With often stringent internal processes, we assisted client and contractors in ensuring methods were carried out in accordance with the client systems.
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Office fit out | ABU DHABI, UAE
THE CLIENT This client is a holding company of defence products and weapons in the United Arab Emirates (UAE). It was formed consolidating more than 25 entities related to defence and other independent organizations. The company produces armoured vehicles, missiles, unmanned aircraft, weapons, creating opportunities in autonomous capabilities, directed energy, cyber-physical systems, advanced propulsion systems, robotics and smart materials, with artificial intelligence embedded across its products and services.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Project Management, Cost Management, Design Management
Workplace
USD 1.2 miliion
6 months
THE PROJECT Our client required a new facility accommodating the organisation’s requirements. Due to the nature of their business, specialist technical fit out was required to ensure maximum levels of security within the office. The project has a total built- up area of 7,500 square meters containing offices, a separate VIP entrance, cafeteria with large kitchen , a full capacity server room inclusive of mechanical and electrical N+1 infrastructure, a sensitive compartmented information facility, board rooms, gym, two auditoriums, large town hall and collaboration space, and a majilis. The key stakeholders include: FAB Properties (landlord), Aldar Properties (building owner), Beacon Red (security team), and EDIC (in-house IT/AV team). OUR APPOINTMENT We were tasked to manage the main contractor and client appointed contractors and suppliers throughout every phase of this project. Our work included providing concise advice on all variations and suggesting options that would be most suitable for the project. We aided with the design process throughout the project including all required changes. We consulted with the client team with bi-weekly dashboards and PM reports, in addition to detailed snag reports to ensure that the project was up to handover standards. The requirements of all the concerned stakeholders were taken into consideration and every aspect of the project was agreed upon.
THE BENEFIT The project was seamlessly executed with all stakeholders performing their required role to the satisfaction of the client’s working team. The handover and final delivery stages of this project were undertaken during the height of the coronavirus pandemic shutdown, and our team along with the other appointed collaborators were able to quickly adapt and maintain a steady output across work streams to ensure the project came to a successful conclusion. Our client was pleased to remain on a productive and proactive schedule and is currently in the process of moving into its new facility.
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The Founder’s Office | ABU DHABI, UAE
THE CLIENT The Founder’s Office, established within the UAE Ministry of Presidential Affairs, oversees ‘the Year of Zayed’ and its legacy. The Office’s role involves the planning and execution of strategic initiatives, oversight of marketing and public relations activities and use of the Year of Zayed brand, and strategic coordination with public and private sector stakeholders in the UAE and internationally.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
2019
Project Management, Cost Management
THE PROJECT The project involved managing the fit-out of The Founders Office in line with our client’s brief, the design, which includes locally sourced materials, suppliers, and incorporates a unique moving sand dune feature. The project comprised the fit out of circa 1,400 sqm of Gross Floor Area (GFA) to a unique design concept aimed at creating a traditional Arabic style setting with modern functional capability. OUR APPOINTMENT We handled the contract management for pre and post contract stage as well as managing all stakeholders for the project. The work was carried out within a 6 month programme. We managed the tender process, as well as handled the appraisals and production of the tender report. We implemented robust cost controls to monitor and advise our client on cost and budget through the pre-contract stage. Our team also provided contractual advice through the tender and contract formulation stage in addition to contract administration advice to our client in the post contract stage.
THE BENEFIT The fit out of this office is a mark of great pride and privilege for those who were able to partake in its creation.
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Government of Dubai Media Office (GDMO) | DUBAI, UAE
THE CLIENT Based at the Dubai World, One Central building, the Government of Dubai Media Office (GDMO) is responsible for implementing strategic communication plans for the Government of Dubai as well as distributing government-related news and managing the coordination between local and international media. GDMO was established in 2010 and endeavours to ensure high levels of transparency and efficiency in providing information about the Government of Dubai to local, regional and international media.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
2019
Project Management, Cost Management
THE PROJECT Following its growth, GDMO required an upgrade to its facilities. The project entailed adding a studio and edit suites, developing more activation spaces for the artistic arm of the office Brand Dubai, and reinstating the Dubai Press Club. Relocating to a larger and more suitable office and upgrading its amenities was the most appropriate step forward for GDMO. OUR APPOINTMENT We were appointed to provide project and cost management services throughout the project life cycle from concept to completion. The new GDMO is a built-up space of 4,200sqm with key areas including master control room, edit suites, recording studio and a conference room equipped with a translation booth. We delivered design management, specialist consultant and contractor procurement, cost and contract management and construction monitoring throughout the project.
THE BENEFIT GDMO’s internal team was able to concentrate their efforts on managing day-to-day operations as we managed and delivered the complete project. The procurement route selected was traditional, which meant the design package had to be completed prior to the contractor beginning works on site. We managed the coordination between the main contractor and client-nominated contractors for the broadcast, IT, AV and security systems resulting in a smooth and collaborative working relationship between all parties. The design drawings, requirements and site access of each contractor were met successfully. We utilized our technical knowledge of media-based projects to aide successful migration of broadcast equipment from GDMO’s existing facility whilst ensuring seamless interface with the new broadcast equipment installed in the new office.
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Splunk | DUBAI, UAE
THE CLIENT Splunk is the world’s first data-to-everything platform and has offices throughout the globe. They help organisations ask questions, get answers, take action and achieve business outcomes from their data. With more than 5,000 employees in 27 offices worldwide, they are focused on creating lasting data outcomes to help their customers grow their businesses and reach their targets commercially.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
USD 329,000
2018
Project Management, Cost Management
THE PROJECT The project was a complete office fit out for the locally based team who were at the time working at a business centre. This office was the first regional office for Splunk. The scope entailed project and cost management. With no member of the local team assigned to take on any aspect of the office fit out management on behalf of the client, our contact was based in London. Relying heavily on our local knowledge to bring about the most cost effective and efficient outcome, we delivered works under a tight programme to prevent membership renewal at the business centre. OUR APPOINTMENT We delivered project management and cost management for this client to ensure that the office was ready within their timeline and that they remained within the allocated budget. We carried out independent due diligence on more than 10 companies with a view of inviting the three best to bid. We recommended installing ‘Time Lapse’ cameras, and the footage was sent twice a week along with high resolution images to show progress. This was done in tandem with the usual reports to ensure the client was fully engaged and updated despite being abroad.
THE BENEFIT Our cost management service was a great benefit to this client due to the number of variations throughout the project resulting from the project owner changing direction in design and other previously agreed-upon elements. The contractor was well managed, and the project was handed over in line with the original completion date. Carrying out exceptional due diligence ensured that our client got the best contractor on board. Our efforts enabled the client to continue its regular operations with minimal interference resulting from our ongoing work. Our client contact was also able maintain her current role while helping to oversee the work at the new regional office.
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PMKConsult.com
Dubai Smart Government Establishment (DSGE) | DUBAI, UAE
THE CLIENT Dubai Smart Government Establishment (Smart Dubai Gov. or SDG) is the Technology arm of Smart Dubai and is tasked with transforming Dubai the “World’s Smartest and Happiest City.” Smart Dubai is charged with facilitating Dubai’s citywide smart transformation. Smart Dubai is committed to a collaborative approach to Dubai’s smart city transformation, empowering strategic partnerships with the public and private sector and academia to design and implement services and elevate citywide thought leadership.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
2017-2018
Design Management
THE PROJECT The project scope included the full fit out of two and a half floor plates totalling approximately 4,600 sqm of office space. The key drivers for the project were to create an integrated, open plan workspace, rich with natural elements and landscaping. The client’s priority was to design an office that would further employee productivity and inspire a desire among staff to interact and collaborate. Their previous office space was entirely cellular and segregated. Level 7 of the office was to be a training facility that caters to over 100 governmental employees to accommodate the many training seminars delivered by SDG. OUR APPOINTMENT We were appointed after the interior design team with the concept and design already approved. To ensure a successful outcome, we assessed the design against budget and programme. We identified the project risks and scheduled workshops with the client to isolate stakeholder requirements. We developed strategies to ensure the success of the project against the established brief. We also managed the rest of the design and carried out a full scope of cost management services for the remaining floor space. This included further identifying of key drivers and the procurement and execution against those requirements.
THE BENEFIT Our client benefited from our uniquely thorough approach that enabled them to avoid pitfalls in the process of bringing their vision to life. Our efforts were well received, and this was demonstrated by our quick re-appointment to help bring an additional level to fruition. The new open space and collaborative working style will help Smart Dubai Government delver against their brand promise to make Dubai the World’s Smartest and Happiest City. The team at SDG now have plenty of opportunity to work together and discuss ideas or work in seclusion with a variety of working style preferences at their disposal.
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PMKConsult.com
Imkan | ABU DHABI, UAE
THE CLIENT Imkan is a research-forward hospitality, residential and commercial development company based in the UAE and working across multiple geographies around the world. It has developed some landmark destinations around the region and further afield. It has developed a sprawling community-oriented residential development in Abu Dhabi with beach front access to shopping destinations and spas in tourist hotspots internationally.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
2017-2018
Project Management
THE PROJECT Imkan planned to move from their offices in CI Tower to a warehouse facility in Mina Port, Abu Dhabi. The project was a complete fit-out of 1,100 sqm of office space for Imkan’s team, which at the time consisted of 30 team members with a capacity to expand to 50 team members. The warehouse design included a mezzanine floor, a front-of-house reception, one board meeting room with three further meeting rooms, a café, which is operated by an external vendor, a gym, relaxation provisions as well as an atrium. The atrium was to provide space for external teams working with Imkan in a modern collaboration area with separate zones. OUR APPOINTMENT We provided lifecycle project management services for this exciting project. This warehouse project transformed an existing warehouse, previously used for another purpose into a modern, industrial looking office facility. Conversions of spaces used for different purposes take a significant amount of creativity from both a design and implementation perspective especially with regard to cost control to transform a space successfully while taking the benefit and advantage of the premise’s existing infrastructure. Our added value was the close monitoring of the design and build contractor in the design phase. The project also had some unique challenges resulting from authority requirements. The project programme was approximately nine months.
THE BENEFIT With our diligent efforts to manage the authority approval process, the cost and timeline specifications, the client was able to realise its innovative workspace in an unusual working environment. Our hands-on approach to closely monitor every aspect of this delivery and ensure that the project moved consistently through timely approvals from the relevant authorities demonstrated our willingness to put our clients first and deliver against the client’s ambition rather than the physical project. Due to our effective handling of this project, we have a successful collaborative relationship with this first-class developer.
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PMKConsult.com
Booz Allen Hamilton | ABU DHABI, UAE
THE CLIENT Booz Allen Hamilton International is a large American enterprise that provides consultancy for management and information technology. It offers its services around the world and has approximately 80 offices throughout the globe with approximately 27,000 employees. Booz Allen Hamilton’s core business is to provide consulting, analysis and engineering services to public and private sector organisations and non-profits.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Workplace
Confidential
2017-2018
Project Management, Cost Management
THE PROJECT Booz Allen Hamilton planned to move their existing offices in Etihad Towers Abu Dhabi to the 28th floor in Khatem Tower in Abu Dhabi Global Market Square (ADGMS) in the capital city. The project is an office fit out of 520 sqm of space for their locally based team. The office space required open plan workstations and one person offices. Other elements of the fit out scope included a front of house reception, four meeting rooms, pantry, and relaxation and break out spaces for the team. Work collaboration and wellness were significant elements required in the new office space. The planned density of the office space was set at 10.8 sqm per person. OUR APPOINTMENT Our work involved project and cost management in addition to commercial management for the pre- and post-contract stage. The project duration was 10 months and required to be completed ahead of their anticipated move-in date. We closely monitored the lead consultant in the design phase to ensure design feasibility and the required functionality of the space. We also ensured that the design would fall within the allocated cost and timeline parameters set by the client. We also managed a smooth phasing towards a cost-plus contractor procurement successfully, which enabled cost effective and durable solutions for our client.
THE BENEFIT Companies are increasingly seeking spaces that aid the engine of innovation through shared environments to bring creativity and cross functional collaboration to more effective depths within the team. Creating a space that ‘works’ is more than a beautiful layout; the movement between departments and the space planning between them in addition to spaces that cater to more than one working style are essential elements. Wellness and relaxation are vital to innovation themed offices as well, and this was also well implemented within the space. The company was able to move at the scheduled time with works carried out and delivered successfully to their great satisfaction.
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PMKConsult.com
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