ServiceNow | DUBAI, UAE
THE CLIENT ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operation, with over 70 locations globally ServiceNow work to transform old, manual ways of working into modern digital workflows. ServiceNow is publicly traded on the NYSE and employs over 12,500 people.
INDUSTRY
VALUE
PROGRAMME
SERVICES RENDERED
Project Management, Cost Management, Design Management
Workplace
USD 1.2 miliion
6 months
THE PROJECT Located in Internet City in Dubai, this office is the first ServiceNow office in the region. The Santa Clara- and London-based team currently do not have any local presence, and therefore relied heavily on our team’s local knowledge to ensure that not only authority and regulatory approvals happened seamlessly, but also to ensure that the project is executed to the high standard expected of a ServiceNow office. The approximate size of the project is 310 sqm, with the office space consisting of meeting rooms, informal communal spaces, a kitchen, and open works spaces to create a collaborative working environment for the regional team . OUR APPOINTMENT The scope entailed full project, cost and design management with full concept design carried out by our in-house design team, inclusive of a full material take off and 3D renders. This enabled the client to pursue a Design and Build procurement strategy while still having cost certainty. The initial pre-construction stage of the project was carried out during the height of the COVID-19 pandemic. With the client’s lack of local presence and a complete national lockdown we worked closely with the client using video conferencing and reporting methods to ensure continuity and that processes were carried out in a timely manner.
THE BENEFIT It was extremely important to the client that the best value for money was achieved on this project without compromising the quality and brand guideline standards that they value. The client benefited greatly from our local knowledge and expertise especially being based internationally and lacking access due to the pandemic. As a trusted advisor, we were the base of contact throughout the entire project connecting the UK and US-based teams while managing the contractors and providers on site. With often stringent internal processes, we assisted client and contractors in ensuring methods were carried out in accordance with the client systems.
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PMKConsult.com
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