Retail Capability Statement-PMKConsult_Sep2025

Retail Capability Statement-PMKConsult

People. Management. Knowledge.

Senior Level Advisory throughout the entire project lifecycle.

Retail Capability Statement

OPENING STATEMENT We are an award winning, turnkey project management, design management and commercial management consultancy delivering multi disciplined services to the construction industry across multiple geographies . Reputed for our senior-level expertise and our hands-on approach, we have managed projects from concept to completion for some of the world’s best known entities. Having earned a niche specialism in several sectors from media and broadcast to education and healthcare, we have demonstrated a high level of technical competence working across complex projects and programmes in this industry and a range of other sectors for regional and multinational clients to industry acclaim.

15+ YEARS IN OPERATION

$8 billion+ PROJECT PORTFOLIO VALUE

4.5 million + TOTAL SQM OF PROJECTS DELIVERED

30+ COUNTRIES WE SERVE

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Retail Capability Statement

HEADING Sub heading .

TABLE OF CONTENTS

Introduction Who we are

CHAPTER 1

05 06 07 07 08 09 10 11 14 16 17 18 19 20 32 33 35 38 39 40 41

Global reach

Collaborative hands-on approach

How we succeed Selection of clients

Our team

Sustainability

Corporate Social Responsibility Health, Safety and Environment Retail Sector Capability Retail sector in focus

CHAPTER 2

Retail delivery

Retail design & delivery services Typical retail delivery process

Caser studies

Multi-disciplined offering Sectors

CHAPTER 3

Core services

Specialist services

Industry reputation PMK Board

CHAPTER 4

PMK Leadership Client referrals How to reach us

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Retail Capability Statement

CHAPTER 01 INTRODUCTION

05 06 07 07 08 09 10 11 14

Who we are Global reach

Collaborative hands-on approach

How we succeed Selection of clients

Our team

Sustainability

Corporate Social Responsibility Health, Safety and Environment

WHO WE ARE

One of the largest dedicated project, design and commercial management consultancies in the UAE serving the region and beyond .

Head-quartered in the United Arab Emirates and established over 15 years ago, our project management services have been delivered extensively in country and as far as the United Kingdom, Sub- Saharan Africa, South Asia, Southeast Asia, and throughout the Middle Eastern region.

Our multi-sector expertise covers:

MISSION To provide international best practice project management services that is tailored to meet each client’s needs by combining our extensive experience, our passion for success, and personal dedication to each project.

Workplace

Retail

We are flexible and client focused; we use a clear methodology and a bespoke approach to deliver on our clients’ investments.

Industrial

Residential

Hotels

Food and beverage

Education

Media and broadcast

VISION To be regionally and internationally renowned for our dedication, expertise, commitment, integrity, and achievements in our field.

Healthcare

Entertainment and leisure

Heritage and Culture

Data Centres

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Retail Capability Statement

GLOBAL REACH

Our experienced and dedicated team provide senior-level advisory throughout the project lifecycle. Using our business delivery model and network of trusted partners, we are capable of delivering projects in any geographical location both by leading the project remotely and by managing in country resources. PMKConsult have delivered projects globally across 12 core sectors, ensuring high quality service to clients with varying requirements .

Norway

International offices: United Arab Emirates, Kingdom of Saudi Arabia, United Kingdom

USA

KSA

UAE

Canada

Ireland

France

Hungary

Kuwait

Lebanon

South Korea

Japan

Morocco

Bahrain

Service delivery footprint: California, Canada, Colorado, Algeria, Ireland, Cape Verde, Tunisia, Egypt, Mexico, Sao Tome, Guinea-Bissau, Morocco, Ethiopia, Qatar, Lebanon, Kuwait, Bahrain, Oman, Pakistan and Singapore

Pakistan

Colorado

Tunisia

Egypt

Algeria

California

Cape Verde

Qatar Oman

Mali

Niger

Guinea-Bissau

Nigeria

Ethiopia

Sierra Leone

Ghana

Singapore

Cameroon

Indonesia

Uganda

Mexico

DRC

Kenya

Rwanda

Burundi

São Tomé

Seychelles

Tanzania

Angola

Zambia

Malawi

Zimbabwe Botswana Mozambique

Namibia

Madagascar

Strategic partner coverage: South and Central Africa, Madagascar, Mauritius, Sierra Leone, Mahi, Ghana, Nigeria, Cameroon, South Korea, Japan, Indonesia and Australia

Mauritius

Australia

South Africa

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Retail Capability Statement

HEADING Sub heading . Value-driven service delivery model . HOW WE SUCCEED

We are present and available throughout the entire project . COLLABORATIVE HANDS-ON APPROACH

Our turnkey collaborative approach is underpinned with our core values .

Our working methodology is value driven because we believe that our key differentiator is more than our project delivery capabilities, it is how we deliver that keeps our clients returning to us time and time again.

CORE VALUES

PMKConsult was founded to put the ‘People back in Project and Commercial Management Consultancy.’ Too often have we seen projects that were managed through ‘email warfare’ where a present and available manager has not been allocated to commit fully to client aspirations.

This goes beyond delivering the project, it means bringing an added value focus to ensure that the project is delivered well.

PROFESSIONAL Our attitude is the key driver of our success

PROGRESSIVE We never stand still

PERSONAL Relationships thrive with great communication

PASSIONATE Our client’s success is our success

PROACTIVE Why wait? We are agile and flexible

Our approach is tried and tested, value-driven, personalised, and transparent. We are honest, dedicated, and successful at our work.

FORMULATE Develop a firm plan and strategy

EVALUATE Getting it right from the beginning

DELIVER Agile and attentive management

PROFESSIONAL AND CORPORATE ACCREDITATIONS AND AFFILIATIONS

I would not hesitate to give a resounding review to any firm who is seeking a capable and hands-on team to meet a tight deadline and manage a strict budget. SENIOR MANAGER – ENGINEERING, GOVERNMENT OF DUBAI MEDIA OFFICE

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Retail Capability Statement

SELECTION OF CLIENTS We have delivered our services to some of the world’s best known industry-leading regional and international companies .

INTERNATIONAL AND REGIONAL COLLABORATORS

We have worked alongside and managed multinational conglomerates and international specialists to deliver award-winning projects.

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Retail Capability Statement

OUR TEAM We are comprised of agile individuals with diverse and relevant set of expertise including HSE, CIOB, RICS, PMP, MRICS and NEBOSH qualifications to degree holders in civil engineering, architecture, law, and other fields. We collaborate seamlessly to deliver first-rate consultative and implementation on projects across sectors. Our multi-disciplinary approach is further complemented by our technical expertise and scalable team structure. This defined hierarchy ensures that there is a senior team member on every project irrespective of scope and scale. We use a hands-on approach that is both flexible and proactive to deliver our projects as we are fully aware that each project comes with a unique set of variables that influence how its objectives can be met.

PROFESSIONAL AND CORPORATE ACCREDITATIONS AND AFFILIATIONS

Client Leadership

KEVIN WOOLLEY

KEENAN GROTE

JESYKA WHITE

BEN BURGESS-GRAHAM Design Director

Chief Executive Officer

Chief Operating Officer

Director of Operations

Directorship

DENIS MICHAULT Director - France

PAUL ROWLAND Head of Commercial Management

CLAYTON PARSONS Associate Director (Saudi Arabia)

GRAHAM MACGREGOR

Director - Building Surveying BEN ANDERSON

KEIRAN WILLIAMS Head of Fit-Out

JON WHYTE

Head of Projects

Head of Estimation Department

Senior Project Team

GEOFF MITCHELL Project Director

JIM LANGAN Associate Project Director

SAMANTHA WOOLLEY Commercial Director

MARVIN SARMIENTO Associate Commercial Director

SARA HASSAN Sr. Projects & Controls Manager

MARCO LIBERACE Associate Design Director

RALPH DANDO Project Director

SHAUN PHILIPPS Associate Design Director

Project Team

Commercial

Design Senior Design Management

Programme Technical Project Management

Building Surveying

Project

Senior Commercial Management

Senior Project Management

Technical Due Diligence

Construction Management Programme Management

MMC Advisory

Commercial Management

Project Management

Sustainability Advisory

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Retail Capability Statement Retail Capability Statement

HEADING Sub heading .

SUSTAINABILITY STANDARDS AND CORPORATE ETHICS

• Anti Bribery and Corruption policy. Click to know more • Modern Slavery Act Statement as required by the Modern Slavery Act 2015. Click to know more • Labour practices e.g. as per United Nations Universal Declaration of Human Rights. Click to know more • Equal Opportunities Policy. Click to know more We are actively working on developing one and have initiated internal processes aligned with ISO: 14001 standards with aim to obtain ISO:14001 by the end of 2025. As an interim measure and in lieu of a formal EMS, we have provided a copy of our sustainability statement that outlines our commitment to sustainability practices. Additionally, it’s worth noting that members of our team hold qualifications as LEED Green Associates and WELL AP and have been involved in a number of projects obtaining LEED certification. Notably, we managed the construction of General Electric’s regional headquarters and are currently overseeing a project for the Abu Dhabi Investment Council, on track to achieve LEED Platinum certification.

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Retail Capability Statement

CORPORATE SOCIAL RESPONSIBILITY PMKConsult giving back .

Raising money for charity with an 8 day trek across Bhutan

Keeping up with our annual involvement with Gulf For Good PMKConsult has built on our White Collar Boxing, and Namibia Cycle with an 8 day Trek across the Himalayas in Bhutan in Support of the Loden Foundation.

Our 4 colleagues Rosa, Lewis, Clayton & Keenan, have bravely faced howling winds, minus 4C sleeping conditions, 4500m altitude and 9 hour days of hiking to raise money for the foundation in what is PMKConsult’s 3rd year supporting causes alongside Gulf for Good. We are fundraising to revitalize and enhance the three Loden Early Childhood Care and Development (ECCD) centres, aiming to create a more nurturing, safe, and engaging environment for young learners aged 3 to 8. This project focuses on upgrading infrastructure, providing educational toys, books, and essential resources, and building stronger connections between the ECCD centres and the community.

PMKConsult launches the Steps Challenge to raise money for PinkTober!

In October, we stepped up our game with our PMKConsult Steps Challenge! Throughout the month, we held a competition to see who could rack up the most steps, informing our teams of the PinkTober events to join available across the UAE. We also encouraged our team to participate in Lockton’s Breast Cancer Awareness webinar.

It was a wonderful way to raise funds for an important cause, one that’s close to our hearts—we’re proud to have a cancer survivor in the PMK community who has been going strong for five years!

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Retail Capability Statement

CORPORATE SOCIAL RESPONSIBILITY

PMKConsult giving back .

Gulf for Good’s ‘Kilimanjaro Initiative’

In collaboration with Gulf for Good, PMKConsult participated for the second time in Boxing for Good, a White-Collar Charity Boxing event in support of the ‘Kilimanjaro Initiative’. Leading project and commercial management consultancy, PMKConsult, announced they were back in the ring at Spartans White Collar 5 on Saturday, 9th December, in collaboration with Gulf for Good and Spartans Boxing Club, to raise funds to support Gulf for Good’s charity project – the Kilimanjaro Initiative. At PMKConsult, charitable responsibility had always been at the forefront of their culture. Alongside this commitment, they extended their support to their people, valuing their interests and advocacies both within and outside the office. The Kilimanjaro initiative supported education, encouraged mentorship, and developed leadership skills through comprehensive sports programs, in addition to an inclusive early childhood development center which was available to the youth living in the surrounding areas of Nairobi Kibera. PMKConsult proudly sponsored their Senior Project Manager, David Prowting, who volunteered to raise funds for this worthwhile cause. David was a results-oriented Senior Project Manager with over 16 years of experience in the construction industry.

PMKConsult was Ready for a Fight

Leading project and commercial management consultancy PMKConsult announced another sponsorship in support of Gulf for Good. This time, the initiative was The Foundation of African Empowerment in Tanzania. As the charity partner for the Spartans White Collar event, Gulf for Good aimed to raise funds to build a proper Integrated Early Childhood Development (IECD) centre in Samaria village, located in the foothills of Mt. Meru in the Southwest region of Kilimanjaro. Clayton was an established Senior Project Manager with over 10 years of construction industry experience delivering multimillion-dollar projects in the UAE and abroad. PMKConsult was delivering high-end commercial office spaces in Africa and had recently established an agreement with a leading university in South Africa to bring graduate-level, first-year employment opportunities to students who successfully completed their degrees. Last year, PMKConsult sponsored two climbers for Gulf for Good’s charity challenge to summit Mt. Kilimanjaro, helping to raise awareness and funds for the Larchfield Children’s Home in Tanzania.

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Retail Capability Statement

CORPORATE SOCIAL RESPONSIBILITY

PMKConsult giving back .

PMKConsult Sponsors UAE-based PGA Golf Professional Steve Munro PMKConsult, have announced their sponsorship with PGA Golf Professional, Steve Munro. Over the course of this year, he will be playing in internationally recognised golf tournaments, including the Emirates PGA Championship. Steve has played multiple pro-am tournaments throughout the UAE and has previously won the 1st round of the UAE PGA Championship.

Steve Munro is a PGA Golf Professional with over two decades of involvement with the sport. He will be competing in numerous golf tournaments throughout the UAE, including the Emirates PGA Championship.

MND 24 Challenge

We were proud to partner with MND 24 for such an incredible cause!

MND started the MND Challenge to raise awareness for Motor Neuron Disease, a neurological disorder that affects people’s control over walking, breathing, speaking, and swallowing. We had worked with MND for the past three years and took immense pride in raising awareness and supporting them on their journey.

Cycling for a good cause in Namibia

Together with Gulf for Good, Keiran Williams, Ben Burgess-Graham, Sam Woolley and our CEO, Kevin Woolley MBA MRICS MAPM are supporting Physically Active Youth (PAY) and are also actively trying to raise a collective USD 20,000 in support of this charitable organization through Gulf For Good.

All funds raised will go towards strengthening the cycling, digital literacy, and robotics project at PAY.

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Retail Capability Statement

HEALTH, SAFETY AND ENVIRONMENT

The adherence to Health, Safety, and Environment is more than an operational standard at PMKConsult — it is a strategic directive. Health and Safety on our projects is not just an analysis of statistical reports. We ensure safety processes and procedures are followed at all times during construction works. Many of our team members are qualified in HSE with industry-respected, current certifications to ensure that standards are being met in this area. Additionally, opportunities to bring environmentally sustainable features and structures to our work are viewed as a strategic cost advantage, as we are now beginning to see economy and sustainability merge.

Health, Safety & Environment Policy Statement

As a fully integrated professional services and project management company, we operate in accordance with our five core values of Professionalism, Progressive, Personal, Passionate, and Proactive. We collectively commit to protect our people, our stakeholders and the environment from harm. Purpose This policy establishes the framework to safeguard PMKConsult’s employees and stakeholders through effective management of risk and our commitment to a Culture of Caring. Our Commitment: In recognition of the right to a safe and healthy working environment, PMKConsult is committed to maintaining the physical, psychological, and social well-being, of our employees, stakeholders, and global communities through appropriate risk management strategies.

HEALTH

To advance our Health, Safety & Environment (HSE) program, we are committed to:

• Our goal of zero work-related injuries to PMK employees & stakeholders, incident prevention & protection of the environment while executing our work. • Effectively managing critical HSE risks during the project lifecycle, through identification and development of suitable actions using the hierarchy of controls. • Appropriately meeting client requirements and properly incorporating all applicable HSE legal requirements and local, state, provincial and national regulations. • Fostering an exceptional safety culture based on communication, collaboration and consultation where our people and stakeholders embrace ownership for the wellbeing of themselves and others. • Protecting the environment by implementing effective systems and pollution prevention practices. Our Principles: • Demonstrate visible safety leadership which will set the tone for all our operations. • Consult our people and encourage them to participate regularly in HSE activities. • Train and support our people and stakeholders to work in a safe and responsible manner. • Identify, assess, and manage all hazards and associated risks to as low as reasonably practicable. • Drive continuous improvement of the HSE management system to enhance performance by establishing objectives and regularly analyzing our performance.

HSE

SAFETY

• Provide a suitable injury management and return to work program. • Conduct regular review of the policy to ensure it is current and applicable. • Operate an OSH management system in line with the requirements of ISO 45001.

Review and Communication: This Policy and associated HSE management system will be reviewed annually and will be made available to all persons under the control of the company. While the Chief Executive Officer is ultimately responsible for HSE, all employees and stakeholders must share in the application of this policy. By empowering everyone to speak up and act, we will ensure this policy is fully met.

ENVIRONMENT

Keenan Ellis Grote Chief Operating Officer PMK International Consult LLC 097126668379 Review Date - 21 February 2025

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Retail Capability Statement

RETAIL SECTOR CAPABILITY CHAPTER 02

16 17 18 19 20

Retail sector in focus

Retail delivery

Retail design & delivery services Typical retail delivery process

Case studies

RETAIL SECTOR IN FOCUS

Our consultants’ work in this sector has encompassed a full range of support engagements including:

Retail

Project Management

From high-end retail and hospitality mega projects to luxury private airport lounges and office spaces, we have delivered numerous top-quality fit-out projects internationally and regionally. Our work has entailed VVIP and fit outs for international fortune 500’s including some of the world’s most recognizable fashion labels, brands in social media, customer loyalty, airlines, leaders of parliament, and governmental departments.

Design Management

Design Monitoring

Construction Management/Fit-out

Due Diligence

Technical Advisory

Professional Advisory

Employers Agent

Independent Certifier

Whole Life Cycle Costing

Partnering Charters

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Retail Capability Statement

RETAIL DELIVERY Whilst tenant management does not form part of our scope, at PMKConsult we have extensive experience in this process as outlined within Chapter 3.4 and can provide these services if required at the later stages of the project. We have extensive experience in the delivery of retail spaces and in particular the delivery of coordinated lease spaces working as the interface between developer and incoming tenant. We ensure that the needs and requirements of both are coordinated through design into construction and always in compliance with the agreed terms of the lease. As part of our retail delivery service we continue to manage interfaces between tenancies and base build elements, reporting progress, actioning clashes and scope gaps as they arise. Our retail delivery team is always provided with a single senior lead responsible for coordinating the landlord’s development and leasing teams, channelling all communication and requirements down to the operational teams conducting the architectural and MEP reviews and reporting all project risks, potential changes and variations and managing key internal and external stakeholder relationships, monitoring the progress of each tenancy in line with the retail delivery programme ensuring compliance with opening dates, modifications and terms of each individual lease.

Design management of the coordination between the design proposals/consultancy team and their respective contracting teams, managing the process of securing required stakeholder/sponsor/statutory authority approvals.

Witnessing and final sign off for completion of tenant works, and basebuild contractor scope within each retail unit.

Coordinating with FM + RDD client teams, leasing, asset management, marketing and mall-approved third party service providers to include hoardings and logistics site set-up.

HSE oversignt and management of landlord issued permits to work accross the asset in coordination with WF.

QA/QC management of implementation of tenant fit out guidelines RDH (retail delivery handbook).

Managing the retail unit re-demising and base build modification works completed by landlord.

Reporting delays and inefficiency in tenant fit out, issuing notices, letters and administering the terms of the lease with regards to delays by incoming tenants.

LOD design reviews and managing execution of development/ alterations TVR’s and COR’s.

Oversight and reporting on progress of tenant appointed contractors for fit out scope.

Preparation of comprehensive programmes and managing the delivery of the projects to ensure timely handover of units producing central retail delivery schedule coordinating all incoming tenants.

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Retail Capability Statement

RETAIL DESIGN AND DELIVERY SERVICES

Supervision of the incoming tenant process

Produce and maintain the central programme for tenancy delivery, ensuring each contractors proposed durations comply with the overall programme for retail delivery: • Report against this and maintain the contractual notices required for each respective tenant contractor if and when in delay against the agreed schedule. • Provide support and interface of the commercial procedure for damages against the opening clauses of each tenancy. • Issue letters and notices to tenants during their fit out process where required to maintain or report lack of progress in the fit out process.

We provide a tenant liaison/ coordinator to cover a collected number of tenancies defined by the shape/size and delivery of each specific asset so that a number of interfacing tenancies have a single point of contact and communication.

Provide for daily follow up of TVR (tenant variation request) and COR (change order requests).

Conduct final sign off witnessing and approval of completion to enable FM teams and local authority services activations for each tenancy.

Our retail delivery lead (a requirement of the RFP to provide a senior retail delivery manager) will ensure: • Landlord/developer engagement and reporting including coordination of mall management and operational requirements. • Facilitate the platform/workshop means by which coordinating the base build contractor with the fit out contractor of each tenant is achieved.

Manage the induction and briefing process for all incoming tenants and their respective contractors.

An optional additional service to provide a security/HSE team to manage the permitting process for works on behalf of the landlord in the eventuality that the mall does not have an operations team yet.

• The same as above for the tenant designers etc.

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Retail Capability Statement

TYPICAL RETAIL DELIVERY PROCESS

RDM to ascertain the proposed OR executed leaser terms, unit condition (currently leased, shell and core or as-is).

Tenant to submit concept design pack to the retail architect for initial approval.

Tenant’s proposal to lease.

with tenant’s projects and design teams to discuss timelines, design and inspection requirements

If TVR required

Leasing to engage basebuild TDD and

Tenant to submit detailed MEP design.

Tenant to submit architecture design.

If feasible

RDD to develop LOD (Arch+MEP) for unit merge/split in coordination with projects/ contractor’s FM teams.

Tenant to obtain statutory approvals

RDD to coordinate the strip out of the previous tenant’s units with the base-build team.

RDD to coordinate with basebuild projects, contractors’ and facilities’ teams for the

Leasing team to execute the lease.

RDM to ascertain the execution of full lease and handover the unit to tenant.

Tenant contractor to mobilise on site and

statutory approvals.

RDM to facilitate stage wise MEP and architectural inspections.

connection to base build services.

Mall leasing teams tasks

RDD tasks

RDM to monitor testing and commissioning of MEP and life safety systems.

Tenant tasks

RDM to coordinate pre-opening inspections by RDD and asset team.

RDD - Retail Design and Delivery RDM - Retail Delivery Management TVR - Tenant variation Request

statutory inspections.

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Retail Capability Statement

Al Hamra Mall | RAS AL KHAIMAH, UAE

THE CLIENT This project is delivered for Aldar Investment Properties LLC, the leading real estate developer and manager in the UAE Their portfolio is made up of a wide range of projects and assets including commercial, retail, residential, hospitality. They have recently several assets throughout the UAE and are working to modernize and future proof these assets in order to ensure their lifespan and accessibility to their communities.

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Project Management, Cost Management, Lead Design, AOR

Retail

Confidential

2022-2024

THE PROJECT The project consisted of the entire renovation of the Al Hamra Mall in Ras Al Khaimah with the objective of updating the look and feel of the entire asset, as well as enhancing the F&B offering at the mall. The project includes the renovation of all public areas and services, including ground and first floor corridors, installation of new skylights, rand renovation of wash rooms and prayer rooms. Further improvements to the malls amenities are being introduced through a new gym, F&B food court with drive thru, and incorporation of a fine dining plaza at the heart of the mall. The uplift to the appearance of the mall will be complete through the renovation of the malls centrepiece, which is a 35 meter diameter stained glass dome, along with the renovation of the exterior landscaping, façade and car park facilities. OUR APPOINTMENT PMK’s engagement for this project comprised project management, cost management, lead design and supervision. This means that we offered a comprehensive service to our client from the financial analysis and design process during tender all the way through to construction execution and handover. One of the biggest challenges overcome on this project was the constant evolution of the scope; being an operating mall works were carried out in phases and the design continuously changed to adapt to the needs of our client and the mall users. Procurement of the main contractor was also a complex process due to the tight time constraints of the project, we navigated this by doing a sole source tender with benchmarking to ensure procurement was done on time while still obtaining a competitive price for the client.

THE BENEFIT The added value that PMK brought to this project was being nimble and adapting to the scope changes required by our client. We successfully studied the feasibility of changes proposed and managed these proactively with the main stakeholders to ensure timely and efficient implementation.

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Retail Capability Statement

MTB Retail Units | ABU DHABI, UAE

THE CLIENT A leading luxury travel provide, DFS Group is a pioneer in global luxury travel retail. From its base in Hong Kong, it has developed a portfolio of over 700 of the most desired brands across 420 boutiques throughout the world. The Company employs over 9,000 people, operating in 14 countries worldwide. In 2017, nearly 160 million travelers visited DFS stores.

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Project Management, Cost Management, Construction Management

Retail

Confidential

THE PROJECT The project entails the fit-out of 28 retail units that are currently at base-build status. The retail platform is, located in the central plaza departure area of the new Midfield Terminal building at Abu Dhabi International Airport. The end users are high-end retail brands in fashion, watches and jewelry. With the airport currently in the final stages of construction, our work is being carried out in a‘land-side’environment; however, this will change to‘airside’environment, which brings additional complexities such as logistics, programming and security. OUR APPOINTMENT We are appointed to carry out the Project, Commercial and Construction Management services for this luxury retail platform. Our role involves bringing the project from feasibility through to completion and handover to DFS Operations Team in Abu Dhabi. We are handling the management of all the client’s consultants and stakeholders in delivering the design and the project, these include designers based in Europe, Asia and Middle East; lighting specialists in Italy; Engineers in Middle East; Global suppliers; and the Client spread between Milan, Italy, Hong Kong, Perth, Australia, Singapore and Abu Dhabi in the UAE.

THE BENEFIT Our client is benefiting from our local knowledge in working with Abu Dhabi Airport Company (ADAC) and our extensive repertoire in completing complex projects to the highest standard. Our skill set in achieving the necessary approvals and planning schedules according to regional timelines of delivery and customs clearance is of vital importance. Obtaining regulatory approvals and certifications is also a great advantage to international clients. We are well versed in the delivery of multi-concurrent projects within a singular platform and have delivered such services across Abu Dhabi. With the tight timeline on this project, our client is benefiting from our full focus and commitment.

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Retail Capability Statement

Al Jimi Mall | AL AIN, UAE

THE CLIENT Aldar Properties is a real estate development, management, and investment company established in 2004 with headquarters in Abu Dhabi, UAE. The company is known for creating bustling neighborhoods and thriving communities across the most region. The group comprises six business segments: property development and sales, investment properties portfolio, operative village, hotels, schools, and leisure, as well as being involved in the development of theme parks, golf courses and marinas.

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Project Management, Cost Management, Lead Design Consultant

Retail

Confidential

THE PROJECT Al Jimi Mall is Al Ain’s first shopping and entertainment destination offering families and shoppers a wide variety of their favorite brands in the heart of the Garden City. The mall is currently undergoing a massive expansion and renovation programme to add more stores, including Ikea store, and a 2-storey car parking structure serving to the 100+ outlets, bringing the total leasable area to 80,000 sqm. OUR APPOINTMENT We were appointed to provide project management services, commercial management services, and design management services. An expansion to the north side of the Mall, the 2 storey car parking structure accommodates 400+ additional cars and consists of other retail units with sizes ranging from 1,500m to 6,500 sqm designed in a flexible way to accommodate different retailers area requirements, family dining, and coffee shops.

THE BENEFIT Having delivered multiple mixed occupancy retail developments across the experience of our teams, and deploying internal coordination across all design, commercial, contract Administration and project management discipline, we are able to streamline the front-end approvals and permitting process. As lead consultant, we ensured to keep every discipline on the same page regarding what’s needed to stay on track for smooth and successful delivery. We are able to carefully analyze all potential risks to the project, quantify them and develop a mitigation plan so that they fit well within the broader context of our clients’ strategic frameworks.

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Retail Capability Statement

Yas Mall unit modifications | YAS ISLAND, ABU DHABI

THE CLIENT Aldar Investment houses Aldar’s core asset management business comprising an AED 16 billion portfolio of investment grade and income-generating real estate assets diversified across retail, residential and commercial segments. It also manages three core platforms: Aldar Education, Aldar Estates and Aldar Hospitality and Leisure. Aldar Estates consolidates Aldar’s retail operations alongside existing residential and commercial real estate operations within Provis and will further include community management under one integrated property management platform.

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Varies between individual units

Lead Consultant providing Design, Project and Commercial Management services

Retail

AED 10.4 million

THE PROJECT Aldar Properties PJSC (Aldar) required design and building services for landlord base-building modification works at Yas Mall. OUR APPOINTMENT Our appointment was to provide a lead consultant that could provide all design disciplines, project and cost management, and site supervision for the works associated with the subdivision of unit modifications in Yas Mall. • Full architectural and MEP lease outline drawings (LOD’s) drawing preparation. • Preparation of the necessary documentation to submit to the relevant statutory authorities (inclusive of approvals related fire line safety, ADM drawing approval and new ADDC meter installations). • Preparation of necessary design documentation to allow the works to be tendered to contractors. • Supervision of site visits for the tendering contractors. • Provision of feedback to tender queries. • Technical review and feedback on the final tender submissions. • Site supervision and management of the contractor undertaking the works on site. • Provision of all necessary close out documentation for the project and enabling the successful handover of the unit along with the required authority approvals. • Management of the defect’s liability period (12 months).

THE BENEFIT PMKConsult provided the necessary experience in the region to appropriately identify the requirements of the employer, coordinating the appropriate design to fulfil those requirements. Furthermore, we were able to recommend an appropriate contractor for the execution of works, which were inevitably supervised in accordance with the requirements of the employer and subsequent handover to the incoming tenants.

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Sotheby’s Showroom | DUBAI, UAE

THE CLIENT Sotheby’s is a British-founded American multinational corporation. It is one of the world’s largest brokers of fine and decorative art, jewelry, real estate, and collectibles. The corporation wanted to establish itself in the UAE in a locale that would speak to its level of prestigious and grandeur. The Dubai International Financial District was chosen as their new location in the Middle East.

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Retail

USD 136,000

2017

Project Management

THE PROJECT Sotheby’s new gallery space in the DIFC consists of approximately 300 sqm. The space that was chosen had a purpose differing from Sotheby’s requirement and had to be re-designed to meet the bespoke needs of the auction house. As the space is a gallery, several elements from the positioning of certain architectural elements to complement the natural light entering the space and MEP requirements had to be taken into consideration to ensure that the gallery would be an accommodating layout for the different varieties of artworks and artefacts that would eventually be featured within. OUR APPOINTMENT We were appointed to carry out the project management for pre- and post- contract as well as commercial management services for the project. We were brought into this project after works had already commenced. The project was experiencing delays due to lack of a central contact to drive the project forward. Once we were brought into this project, we were able to quickly identify the stalls within the programme and restart the workflows. We were proactive on site and liaised between the client and the DIFC to ensure that the work quality respected our client’s needs.

THE BENEFIT We worked closely with this client to bring the project to fruition and swiftly re-align the project on programme. From an operational cost perspective, each passing day without completion is another day of financial loss. We understand the end result is not the assignment itself but the business success that completion can lead to. We assisted the client in every aspect to ensure the successful delivery of their project. Creating a premium gallery space for their sales that upholds the prestige of the Sotheby’s brand was carried out by our team to the great satisfaction of the client.

PMKConsult.com

Retail Capability Statement

IKEA Store | AL AIN, UAE

THE CLIENT Al Futtaim-IKEA is a tenant of Aldar Investment Properties PJSC. A key part of the Al Jimi redevelopment IKEA’s new Al Ain flagship store was designed and developed to bring modernity to Al Ain. The customer experience is a part of a new line in IKEA store concepts which are integrated into the mall structure. IKEA is a Swedish multinational conglomerate based in the Netherlands that designs and sells ready-to-assemble furniture, kitchen appliances, home accessories, and various other goods and home services and has been the world’s largest furniture retailer since 2008.

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Project Management, Cost Management, Lead Design Services

Retail

USD 20 Million1

12 Months

THE PROJECT Al Jimi Mall developed and operated by Aldar Properties PJSC, has undergone a 25,000m2 extension and redevelopment to provide modernity to the region of Al Ain’s retail offering. The provision of the IKEA store as an addition to this, comprised 7,500m2 of this development. A complex cut and carve demolition, with steel frame extension and integration into the primary structure of the mall and the new carparking structure, the store provides a pivotal feature. Incorporating office spaces, logistics and customer delivery/collection facilities, the full IKEA F&B offering and front of house retail space the project will be completed for operation in Q4 of 2023. PMKConsult in partnership with Aldar is delivering the asset to IKEA in a fully fitted“Whitebox +Plus”condition. This includes the store internal finishes, shop fronts, external cladding, dining and kitchen areas in addition to the shell and core structure. OUR APPOINTMENT PMKConsult was appointed by Aldar Properties as the Lead Consultant for the delivery of the full Al Jimi redevelopment to which this Ikea unit contributed. PMKConsul provided the lead design services, the provision and coordination of all specialist design disciplines form conceptual to schematic design stages. In our capacity as Lead Consultant, PMKConsult also provides full Project, Commercial and Construction Management services to Aldar for the AED 300 Million development; shepherding the process from concept to handover and ensuring quality and compliance of the Contractors delivery in between.

THE BENEFIT Having delivered multiple mixed occupancy retail developments across the experience of our teams, and deploying internal coordination across all disciplines of Design, Commercial, Contract Administration and Project management we are able to streamline the font tend approvals and permitting process. Working hand in glove with Aldar as developer and utilizing inter-entity relationships with Al Ain Municipalit, we have been able to rationalize the permitting and statutory approvals processes for the scheme to permit the phased delivery and operation of the retail asset. As lead consultant, we were able to define the MEP design in coordination with the permitting phasing and approvals process to create individually commissionable systems to subdivide the asset and achieve BC approval for completion in phases across one asset reducing the clients overall delivery program and delay between rental income and completion of construction phases.

PMKConsult.com

Retail Capability Statement

Kerestase Store | DUBAI, UAE

THE CLIENT The original Bin Hamoodah Company was founded in 1967 and has grown consistently through a diversified portfolio of investments. Primarily invested in Abu Dhabi, the holding company has interests across multiple sectors. Founding partner Faraj Ali Bin Hamoodah is the Chairman of the Bin Hamoodah Company, along with his sons. The holding company was established in 2010 as Faraj Bin Hamoodah Holding and is now a family office company.

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Retail

USD 300,000

2016

Project Management, Design Management

THE PROJECT Our client aimed to establish a franchise of the famous L’Oreal brand products in the latest up and coming district opposite of Downtown Dubai in the Emirate’s CityWalk development. The shop would be located prominently and uphold the immaculate brand standards and look and feel of the fashion brand L’Oreal and its line of Kerastase products. The store size is 206 sqm and covers the product line’s full range as well as having space for professional hair consultations. OUR APPOINTMENT Our role was to act as tenant and business operator representative and manage the entire development of the design, procurement, and fit out of this new store location. Upon the initial inception, the concept architect was appointed to as the custodians to the L’Oreal brand. This team managed the design development alongside our team to ensure that the guidelines from the head office were safeguarded while in keeping with the specifications and guidelines set forth by the municipal and local authorities. The main development was progressing slowly, which presented a challenge for the entire working team in terms of obtaining approvals and moving forward with our own shopfront project.

THE BENEFIT The client benefited from our local knowledge and expertise in mitigating delays from the main development by carrying out other workstreams that were feasible while we awaited the required feedback. We handled the entire scope of procurement and build contract and managed the interface with the developer, main contractor to deliver this beautiful retail establishment representing the Kerastase line of products in CityWalk. We liaised with multiple stakeholders located locally and across different geographies to bring about this successful conclusion within the budget specified by the client. The project concluded in Q1 2016.

PMKConsult.com

Retail Capability Statement

Essie Nail Salon | DUBAI, UAE

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Project Management, Cost Management, Design Management

Retail

USD 300,000

2016

THE PROJECT Our client aimed to establish a franchise of the famous L’Oreal brand in the latest up and coming retail and residential district opposite Downtown Dubai in the Emirate’s CityWalk development by world class Developer Meraas. This high end ladies salon is prominently located on the main thoroughfare, uphold the immaculate brand standards and look and feel of the fashion brand L’Oreal and its line of Essie products and its nail salon by the same name. The store size is 90.95 sqm and covers the product line’s full range as well as a beautifully fit-out space for manicures and pedicures for the Essie Nail Salon. OUR APPOINTMENT Our role was to act as tenant and business operator representative and manage the entire development of the design, procurement and fit out of the salon. Upon the initial inception, the concept architect was appointed as the custodians to the L’Oreal brand. This team managed the design development alongside our team to ensure that the guidelines from the head office were safeguarded while in keeping with the specifications and guidelines set forth by the municipal and local authorities. The main development was progressing slowly, which presented a challenge for the entire working team in terms of obtaining approvals and moving forward with our own shopfront project.

THE BENEFIT We handled the entire scope of procurement and build contract and managed the interface with the developer, main contractor to deliver this beautiful retail establishment for the Essie Nail Salon and its accompanying product line in CityWalk. We liaised with multiple stakeholders located locally and across different geographies to bring about this successful conclusion within the budget specified by the client to conclude the project successfully in Q1 2016. The client benefited from our local knowledge and expertise in mitigating delays from the main development by carrying out other workstreams that were feasible while we awaited the required feedback.

PMKConsult.com

Retail Capability Statement

Aston Martin Showroom | ABU DHABI, UAE THE CLIENT

Etihad Towers for Real Estate LLC (ETRE) owns the iconic Etihad Towers in Abu Dhabi. A multi-use development the Etihad Towers consist of five luxurious towers. Three of which are residential, one office tower, and a five-star hotel. The towers are complemented by a high-end designer retail shopping mall known as the Avenue. Famous brandmarks, known for their luxury and sophistication are housed within this shopping destination for the refined and discerning shopper.

INDUSTRY

VALUE

PROGRAMME

SERVICES RENDERED

Retail

Confidential

2016-2017

Project Management

THE PROJECT The project was to build a world-class Aston Martin showroom for its vehicle collection. The showroom’s exterior design required to be in keeping with the high-end and sophisticated look and ambience of the Avenue at Etihad Towers while also having the distinction and brand essence of Aston Martin. The Aston Martin corporate identity was to be incorporated into the showroom design.The design was influenced by‘The Pavilion,’which was an integral driver to the crisp. clean, and elegant design of the building. The creation of The Pavilion was a main part of the ambience; it was to resemble an art gallery, or a luxury boutique retail platform. OUR APPOINTMENT Our role as project manager was to manage the design and fit-out of this unique car showroom. The design itself contained so many one-of-a-kind elements such as the proportionally low internal ceiling to emphasize the intimacy of the space as well as the‘floating roofline’that crated a cohesive yet distinct connection between the interior and the exterior of the showroom. The showroom inside and exterior was also accentuated by the seamless glazing which created the sentiment of an open space, while within the showroom. We paid particular attention to the unique design elements that distinguished this showroom at its prestigious address.

THE BENEFIT This challenging and ambitious design was carried out to completion within the design specifications, cost and timeline due to our ingenuity and capabilities in this field. The end result is a beautiful space that invites the clientele desired by the famous brand. The showroom itself is a marvel of design excellence both for the interior and exterior elements. Having worked on retail spaces for other luxury brands, we were able to bring together the necessary elements of high- end retail and create an atmosphere that would enable this company to be successful in its new space.

PMKConsult.com

Retail Capability Statement

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