RETAIL DESIGN AND DELIVERY SERVICES
Supervision of the incoming tenant process
Produce and maintain the central programme for tenancy delivery, ensuring each contractors proposed durations comply with the overall programme for retail delivery: • Report against this and maintain the contractual notices required for each respective tenant contractor if and when in delay against the agreed schedule. • Provide support and interface of the commercial procedure for damages against the opening clauses of each tenancy. • Issue letters and notices to tenants during their fit out process where required to maintain or report lack of progress in the fit out process.
We provide a tenant liaison/ coordinator to cover a collected number of tenancies defined by the shape/size and delivery of each specific asset so that a number of interfacing tenancies have a single point of contact and communication.
Provide for daily follow up of TVR (tenant variation request) and COR (change order requests).
Conduct final sign off witnessing and approval of completion to enable FM teams and local authority services activations for each tenancy.
Our retail delivery lead (a requirement of the RFP to provide a senior retail delivery manager) will ensure: • Landlord/developer engagement and reporting including coordination of mall management and operational requirements. • Facilitate the platform/workshop means by which coordinating the base build contractor with the fit out contractor of each tenant is achieved.
Manage the induction and briefing process for all incoming tenants and their respective contractors.
An optional additional service to provide a security/HSE team to manage the permitting process for works on behalf of the landlord in the eventuality that the mall does not have an operations team yet.
• The same as above for the tenant designers etc.
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PMKConsult.com
Retail Capability Statement
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